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Lionbridge Technologies Strategic Account Manager in Work From Home, Massachusetts

Employment Type: [[jobType]]

Work Location: Work From Home, Massachusetts

Position Title: Strategic Account Manager

Requisition ID#: 55345

Strategic Account Manager

Join our dynamic team at Lionbridge as an Strategic Account Manager and embark on an exciting journey in sales. In this role, you'll have the opportunity to independently manage and develop relationships with a diverse range of clients. Your primary focus will be on presenting Lionbridge's solutions and services to prospective clients, effectively articulating the value proposition to meet their needs and challenges.

What You Will Do:

  • Independently manage and develop relationships with clients to present Lionbridge's solutions and services.

  • Maintain a robust and up-to-date pipeline, identifying and pursuing existing and upsell opportunities to achieve set revenue quotas.

  • Conduct thorough needs assessments to understand client requirements and tailor solutions accordingly.

  • Educate customers on Lionbridge's service lines, solutions, pricing, and availability, consistently exceeding revenue targets.

  • Cultivate and nurture strong relationships with stakeholders, both internal and external, to address inquiries and provide updates.

  • Provide regular updates and reports on sales activities, pipeline status, and performance metrics to management.

  • Stay informed about industry trends and developments to incorporate market insights into sales strategies.

  • Act as a trusted advisor to clients, providing expert guidance and support throughout the sales process to ensure customer satisfaction and retention.

To Be Successful You Will Have:

  • Proven experience in sales or account management, with a track record of exceeding revenue targets.

  • Strong communication and interpersonal skills, with the ability to build rapport and credibility with clients.

  • Excellent problem-solving and negotiation skills, with a focus on delivering tailored solutions to meet client needs.

  • High level of self-motivation and initiative, with the ability to work independently and as part of a collaborative team environment.

  • Proficiency in CRM software and other sales tools, with the ability to leverage technology to drive sales effectiveness.

  • Bachelor's degree in Business Administration or a related field preferred.

In Return, You Can Expect

  • Ongoing career opportunities at a repeat Forbes and Newsweek-listed “Best Employer for Women”, “Best Employer for Diversity”, “Best Remote Employer”, “Best Large Employer”, and “Most Loved Workplace”

  • Career development and a career path designed to utilize your learned skills and ultimate professional passions in a world-leading company with over 25 years of world-leading experience

Our People are Our Pride – Benefits and Perks

  • Competitive pay based on the work you’ll do here and not your previous salary. Expected Compensation: $90k-$120k/year base + a competitive and achievable commission plan!

  • Health Coverage for you and your family with multiple plan options:  Health, Vision, Dental; as well as HSA and FSA eligible programs

  • Generous Paid-Time-Off and 10 Company Paid Holidays, as well as Floating Holidays, Paid Volunteer Days and an additional Paid Day Off for your Birthday!

  • 401k with company match

  • Free access to Lionbridge’s Employee Wellness Platform and Employee Assistance Program to support both physical and mental health

  • Earn extra money in your HSA for completing Wellness Incentive goals through employer contributions

  • Career guidance with learning and development opportunities along the way, backed by Lionbridge’s Internal Mobility and Referral Bonus programs

About Us

Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers’ clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Breaking Barriers. Building Bridges.

Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.

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