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Community Healthlink Director of Marketing and Communications in Worcester, Massachusetts

Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Director of Marketing and Communications in Worcester, MA.

Community Healthlink, Inc. is a multi-service, private, non-profit organization committed to promoting, maintaining and restoring the dignity, well-being and mental health of individuals and families in Central Massachusetts.

The Director of Marketing and Communication's primary duty is to oversee CHL's marketing department and is responsible for creating, implementing and measuring the success of a comprehensive marketing, communications and public relations program that will enhance the CHL's image and position within the marketplace and the general public, and facilitate internal and external communications; and all CHL's marketing, communications and public relations activities and materials including publications, media relations, client acquisition and so forth.


Compensation based on education and related work experience, licensure and other qualifications

Health and Dental insurance (available upon starting)

Generous paid sick, personal, holiday, and vacation time

CEU benefits

Life and Disability insurance

401k with agency contribution

Wellness activity discounts

Work related travel reimbursement

  • Ensure articulation of CHL's desired image and position, assure consistent communication of image and position throughout the organization, and assure communication of image and position to all constituencies, both internal and external.

  • Responsible for editorial direction, design, production and distribution of all CHL's publications.

  • Coordinate media interest and ensure regular contact with target media and appropriate response to media requests.

  • Act as the CHL's representative with the media.

  • Coordinate the appearance of all print and electronic materials such as letterhead, use of logo, brochures, etc.

  • Develop, coordinate and oversee programs, technical assistance and resource materials to assist chapters in the marketing, communications and positioning of their activities.

  • Provide counsel to chapters on marketing, communications and public relations.

  • Ensure that CHL regularly conducts relevant market research and coordinate and oversee this activity. Monitor trends.

  • Leads projects as assigned, such as cause-related marketing and special events.

  • Responsible for the achievement of marketing/communications/public relations mission, goals and financial objectives. Ensure that evaluation systems are in place related to these goals and objectives and report progress.

  • Develop short- and long-term plans and budgets for the marketing/communications/ public relations program and its activities, monitor progress, assure adherence and evaluate performance.

  • Provides supervision to Grant Manager.

  • Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors

  • Bachelor's degree (Master's preferred) in related discipline

  • 3+ years' progressive experience leading marketing and communications programs, preferably in healthcare

  • A record of accomplishment in strategic content marketing, including communications planning and execution, creative concept development, and strategic messaging/positioning.

  • Strong writing skills; familiarity with: Facebook, LinkedIn, Twitter, and other social media sites; Microsoft Office suite; and other related software or apps

  • Preferred: Familiarity with Adobe InDesign, Illustrator, and Photoshop

  • Must be able to pass a CORI background check

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.

PCN#: 1008

External Company URL:

Street: 72 Jaques Ave