Job Information
YWCA Central Massachusetts COMMUNITY BASED SERVICES ADVOCATE in Worcester, Massachusetts
COMMUNITY BASED SERVICES ADVOCATE
Job Details
Job Location
YWCA Central Massachusetts - Worcester, MA
Education Level
High School
Salary Range
$18.00 - $18.54 Hourly
Travel Percentage
Negligible
Job Shift
Day
Job Category
Nonprofit - Social Services
Description
The YWCA is seeking a dedicated and compassionate Community-Based Services Advocate to provide critical services to victims of domestic violence. This role involves crisis intervention, advocacy, counseling, and education, with a focus on promoting healthy, non-violent relationships within the community.
RESPONSIBILITIES:
Provide crisis intervention services and individual/group advocacy to victims of domestic violence in both community and agency settings.
Assess and identify high-risk clients, facilitating access to shelter and related services.
Develop and maintain strong partnerships with schools, community organizations, and faith-based groups to support collaborative efforts and provide community education.
Deliver educational presentations and training on topics such as healthy relationships, child abuse, bullying, teen dating violence, and domestic violence.
Promote community-wide attitude shifts towards healthy, non-violent relationships and address factors that condone intimate partner violence.
Maintain accurate and confidential client records in compliance with agency policies.
Collect and maintain required statistics for funding and reporting purposes.
Attend agency meetings, in-service trainings, and community education events.
Maintain and update community resource contacts to support clients.
Adhere to all YWCA and related agency policies and procedures.
Perform additional tasks as assigned by the Director.
Qualifications
Bilingual in Spanish and English preferred
Experience working with diverse populations and understanding of cultural sensitivities.
Proven ability to collaborate effectively with professionals and teams.
Strong ability to maintain professional boundaries and client confidentiality.
Empathetic, non-judgmental, and skilled in active listening.
Excellent written and oral communication skills.
Familiarity with community resources and networks.
Proficient in computer skills, including data entry and documentation.
Public speaking experience, with the ability to engage diverse groups of all ages preferred
Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply.
YWCA is an affirmative action/equal employment opportunity employer.