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Community Healthlink Assistant Program Director in Worcester, Massachusetts

Come join a friendly and inclusive team that provides quality care! Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Assistant Program Director in Worcester, MA.

Behavioral Health Addiction Urgent Care (BHAUC) is a center for seeking treatment and support to overcome substance use disorder and mental illness. The program is a gateway to getting clients in needed treatment for addiction and/or mental crisis by providing an evaluation, bed search and support from our team. Behavioral Health Addiction Urgent Care is an exciting, dynamic environment in which all members of the multidisciplinary team work together to ensure the best outcomes for our clients. Apply today and be on the front lines of the fight against the opioid epidemic that has stolen far too many lives!

The Assistant Program Director is responsible for the management of the team in the administrative functions of the department, day to day clinical operation of the BHAUC Program in accordance with CHL standards, policies and procedures. This includes data collection and reporting, maintaining various records and information, monitoring insurances and potential billing issues for all clients, keeping the program stocked with any needed supplies, and maintaining a detailed client census. They also support the Program Director in innovating, planning and execution of effective programs to mitigate the opioid epidemic. Ensure efficient management of grants, timely reporting and compliance with all grant requirements

  • Oversee day to day clinical operation of the program.

  • Interview and recommend staff for hire.

  • Participate in Director On-Call rotation to provide staff with support and to ensure program safety during non-business hours and weekends.

  • Take part in management team meetings to develop and implement program goals and objectives.

  • Co-lead staff meetings and work with program director to establish, update and/or implement program policies and procedures.

  • Provide administrative and clinical supervision to assigned program staff. Assign work responsibilities to staff.

  • Design/implement staff training schedule as required.

  • Coordinate with Operations Manager to ensure upkeep of the physical plant status and arrange for repairs as needed.

  • Manage procurement of program supplies within budget guidelines. Ensure prudent management and utilization of grants in a timely manner.

  • Attend treatment team meeting and case conferences.

  • Establish and maintain good working relationships with contracting agencies, community organizations and consumers.

  • Oversee and sign off on clinical documentation in the electronic medical record in compliance with DPH and CARF standards and regulations.

  • Complete additional paperwork as assigned.

  • Responsible for designing and implementing assigned staff work schedule to provide maximum coverage.

  • Set up human rights, infection control, CPR, first aid and verbal de-escalation training.

  • Inform staff of agency and divisional policy and procedures as well as other required competencies.

  • Encourage and support diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors

  • Perform other related job duties.

  • Master's degree in Social Work, Health Care Administration, Business or related field required.

  • At least 3 years' management experience in a healthcare or related social service field with knowledge of substance abuse and dual diagnosis.

  • All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click here.

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.

PCN#: 5964

Street: 12 Queen St

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