Charles River Laboratories Product Manager, Neuroscience Discovery in Wilmington, Massachusetts

Product Manager, Neuroscience Discovery

Req ID #: 39769


Wilmington, MA, US, 01887

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

This position will be responsible for the development, execution and coordination of marketing activities related to neuroscience drug discovery CRO services. He/she will develop and execute strategies for portfolio life cycle management, as well as go-to-market strategies for existing business and portfolio expansions, and execution of marketing campaigns and close coordination with sales management to ensure business goals are met.

We are seeking an experienced Product Manager for our site in Wilmington, MA.


  • Become the “go-to” point person for the neuroscience portfolio within the Charles River commercial team. Maintain a meaningful understanding of the business performance fundamentals (key clients, historical and projected sales data, profitability).

  • Develop and execute sound short- and long-term marketing plans for the portfolio, working cross-functionally to ensure buy-in from business stakeholders and alignment with business unit and corporate goals.

  • Discover and evaluate ideas and suggestions for new products; investigate market opportunities and effect on the market for present products. Review market analyses to determine customer needs and evaluate offering of the competition. Recommend economically attractive opportunities to senior management.

  • Work collaboratively with business unit managers at neuroscience sites globally to contribute to overall business success by developing and driving programs and projects. This may include researching and helping to realize potential portfolio enhancements, and/or establishing programs to cross sell/cross market with other CR divisions.

  • Visit external customers frequently in order to have a full understanding of their needs and expectations and provide solutions. Meet with key clients and assist sales managers with maintaining relationships and negotiating and closing business. The product manager may be asked to deliver presentations to customers.

  • In partnership with operations partners, prepare training materials and provide training for sales representatives and other internal audiences. Participate in the annual sales meeting. Analyze sales statistics to formulate strategies and provide guidance and support for the sales force in selling the organization’s services.

  • Articulate strategic message for the portfolio internally and externally. Develop and maintain website content, sales collateral, and educational content (webinars, whitepapers, editorials, etc.) to drive lead generation and support/accelerate the customer buying journey.

  • Drive engagement of business and commercial team stakeholders in tradeshow and scientific conference activities.


  • Education: Bachelor’s degree (B.A. /B.S.) or equivalent in life sciences or related discipline. Advanced degree a plus.

  • Experience: Five to six years of related experience in the life science industry. An equivalent combination of educational, laboratory and commercial experience will be considered.

  • Other: Must be able to influence resources/staff without direct reporting relationships. Must possess analytical thinking and problem solving skills and be able to prioritize and re-evaluate priorities as situations change. Proven ability with MS Word, Excel and PowerPoint software required. Familiarity with marketing automation and CRM platforms required (Pardot and SFDC preferred).

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 13,000 employees within 80 facilities in 23 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 80% of the drugs approved by the FDA in 2017.

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Equal Employment Opportunity

Charles River Laboratories, Inc. is an Equal Opportunity Employer M/F/Disabled/Vet