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RedHat Principal Product Manager - Technical in Westford, Massachusetts

Job summary

The Red Hat Cloud Platforms team is looking for a Principal Product Manager to join us in Westford, MA. In this role, you will be responsible for Red Hat Cloud platforms day-2 operations product management. Your mission will be to work with a cross-functional team to develop and implement a roadmap for cloud metrics and monitoring, for operational management of cloud infrastructure, for day-2 operations to keep the cloud running effectively and efficiently, and for maintenance activities like backing up and restoring the cloud from backups. As a Principal Product Manager, you will help define roadmaps, solutions integration and release planning, and go-to-market strategies, while getting input from customers, partners, analysts, the open source community, and internal stakeholders to promote the delivery of innovative solutions to the market. You’ll also define market problems to be solved, customer personas and use cases, and market-based requirements and solutions for enterprise-level offerings.

Primary job responsibilities

  • Guide the strategy and delivery of Red Hat Cloud Platforms like Red Hat OpenShift and Red Hat OpenStack Platform day-2 solutions; develop and maintain a strategic roadmap and delivery plan in support of solving enterprise and telco market and customer problems

  • Gather suite and solution use cases across multiple Red Hat’s offerings based on competitive analysis, customer interviews, and partner inputs

  • Define and document market problems and opportunities and promote customer personas, user stories, and business cases as part of the specification of our offerings and the socialization process

  • Collaborate with other Red Hat Cloud Suite product managers to coordinate their roadmaps to ensure suite and solutions success

  • Collaborate with the Product Engineering team to determine solutions priorities, plan releases of our offerings, and maintain related roadmaps

  • Work closely with the Product Marketing team to develop positioning and go-to-market strategies; serve as an evangelist to inform and educate the user community

  • Maintain solid relationships and stay in regular communication with the Sales, Professional Services, Quality Engineering (QE), Documentation, and Customer Support teams

  • Present Red Hat Cloud Suite day-2 operations roadmap and strategy at industry and open source community events

Required skills

  • 3-5 years of experience working as a technical or business product manager for open source or enterprise software offerings

  • Experience with cloud platform operations including virtualization, containers, private cloud, and cloud management platforms

  • Demonstrated knowledge of cloud platform operations, technologies, key vendors, use cases, etc.

  • Understanding of advanced cloud platform management concepts, including metrics, events, alerting, diagnosis, logging, resolution, and visualization, and familiarity with all technical aspects of cloud, including compute, storage, and network

  • Familiarity with cloud operations management platforms like Google Cloud operations suite (formerly Stackdriver), Amazon CloudWatch, VMware Wavefront, or Azure Operations Management Suite

  • Experience working with either the telco industry or large enterprises as customers in areas like network functions virtualization (NFV) infrastructure, architectural designs, and delivering cloud solutions

  • Proven record of persuading others without having direct authority over them

  • Excellent written and verbal communication skills in English

  • Bachelor’s or master’s degree, preferably in computer science or engineering; MBA or Master of Science degree would be a plus

The following are considered a plus:

  • Experience with Red Hat OpenStack Platform, Red Hat CloudForms, Red Hat Virtualization or other enterprise-level virtualization solutions, telco NFV, or Red Hat OpenShift

  • Involvement in open source communities including any solutions like Red Hat OpenStack Platform, Kubernetes, or Prometheus

  • Previous experience working as a cloud operator managing either public cloud, private cloud, or managed services

  • Prior success in shaping and delivering cross-portfolio and ecosystem integrations

  • Previous experience working with agile and on a remote or distributed team

About Red Hat

is the world’s leading provider of enterprisesoftware solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Location US-MA-Westford

Posting date 2 months ago (8/31/2020 10:02 AM)

Job ID 78404

Category Product Management

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