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Olympus Corporation of the Americas Sales Development Director in Westborough, Massachusetts


Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day.

Let’s inspire healthier lives, together.

Job Description

The Sales Development Director builds and leads a new inside sales organization at Olympus, including setting an aspirational vision for the inside sales channel to support overall business objectives. Leading execution including hiring, training, and managing team members, setting targets, and reporting on KPIs, coordinating with all other sales and omnichannel leaders, with the goal of achieving or exceeding revenue and margin objectives.

Job Duties

  • Design, building, and leadership of a 20-person team that could grow to 40+ within three years, including setting vision and execution plan

  • Hiring of Inside Sales reps and supervisor cohort, and supporting onboarding and training as sales team grows, including direct coaching of Inside Sales reps and supervisors

  • Planning and communicating team objectives, influencing across the organization, and supporting team dynamics

  • Identification and resolution of impediments and bottlenecks within the team

  • Coordination with other sales and channel leaders on process and tools

  • Collaboration with field sales leaders, digital marketing, omnichannel, and commercial operations to design customer journeys and necessary tools and processes that enable them to support improved customer experience

  • Design and implementation of analytics-based approaches into Inside Sales workflow, and regular refinement

  • Participation in ad-hoc projects that improve productivity of the business

  • Advising team on resolution of complex situations

  • Direct exchange with clients in special, complex and/or high-value operations

  • Development of feedback sessions, training, and coaching activities with the team

  • Designing and monitoring KPIs at group and individual level

  • Setting quarterly sales plans and tracking achievement

  • Elaboration of follow-up reports for the channel supervisor and sales team

Job Requirements


  • Bachelor’s degree (preferably in technical field)

  • Minimum of 10 years’ experience in commercial role, ideally with medical device company, but alternately in technology industry

  • Minimum of 5 years in team management, with the capacity to:

  • Stimulate and motivate people

  • Solve problems in an agile way

  • Coach improvement, define and lead Career Development Plans

  • Demonstrate strong commercial acumen

  • Experience as a sales leader in inside or field sales organization


  • Master's, Graduate, or certification related to healthcare or marketing/sales preferred.

  • Strong leadership skills and strategic thinking

  • Proven sales coach who is committed to the continued success of the company

  • Experience in a B2B corporate environment including solution selling and/or management

  • Medium complexity contract negotiation skills

  • Complementary training in sales techniques, customer service, business skills

  • Experience working with, Pardot, or Apttus platforms

We realize work isn’t just a job to you.

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.

Olympus is passionate about the solutions it creates for the medical, life sciences, and industrial equipment industries, as well as cameras and audio products. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world.

Olympus’ Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce overall costs, and enhance the quality of life for patients. Olympus’ Medical portfolio includes endoscopes, laparoscopes, and video imaging systems, as well as surgical energy devices, system integration solutions, medical services, and a wide range of endotherapy instruments for endoscopic and therapeutic applications. For more information, visit .

Olympus…True To You. True To Society. True To LIFE.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough ||