Olympus Corporation of the Americas Sales Development Director in Westborough, Massachusetts
Working Location: MASSACHUSETTS, WESTBOROUGH
Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day.
Let’s inspire healthier lives, together.
The Sales Development Director builds and leads a new inside sales organization at Olympus, including setting an aspirational vision for the inside sales channel to support overall business objectives. Leading execution including hiring, training, and managing team members, setting targets, and reporting on KPIs, coordinating with all other sales and omnichannel leaders, with the goal of achieving or exceeding revenue and margin objectives.
Design, building, and leadership of a 20-person team that could grow to 40+ within three years, including setting vision and execution plan
Hiring of Inside Sales reps and supervisor cohort, and supporting onboarding and training as sales team grows, including direct coaching of Inside Sales reps and supervisors
Planning and communicating team objectives, influencing across the organization, and supporting team dynamics
Identification and resolution of impediments and bottlenecks within the team
Coordination with other sales and channel leaders on process and tools
Collaboration with field sales leaders, digital marketing, omnichannel, and commercial operations to design customer journeys and necessary tools and processes that enable them to support improved customer experience
Design and implementation of analytics-based approaches into Inside Sales workflow, and regular refinement
Participation in ad-hoc projects that improve productivity of the business
Advising team on resolution of complex situations
Direct exchange with clients in special, complex and/or high-value operations
Development of feedback sessions, training, and coaching activities with the team
Designing and monitoring KPIs at group and individual level
Setting quarterly sales plans and tracking achievement
Elaboration of follow-up reports for the channel supervisor and sales team
Bachelor’s degree (preferably in technical field)
Minimum of 10 years’ experience in commercial role, ideally with medical device company, but alternately in technology industry
Minimum of 5 years in team management, with the capacity to:
Stimulate and motivate people
Solve problems in an agile way
Coach improvement, define and lead Career Development Plans
Demonstrate strong commercial acumen
Experience as a sales leader in inside or field sales organization
Master's, Graduate, or certification related to healthcare or marketing/sales preferred.
Strong leadership skills and strategic thinking
Proven sales coach who is committed to the continued success of the company
Experience in a B2B corporate environment including solution selling and/or management
Medium complexity contract negotiation skills
Complementary training in sales techniques, customer service, business skills
Experience working with Salesforce.com, Pardot, or Apttus platforms
We realize work isn’t just a job to you.
It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.
Olympus is passionate about the solutions it creates for the medical, life sciences, and industrial equipment industries, as well as cameras and audio products. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world.
Olympus’ Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce overall costs, and enhance the quality of life for patients. Olympus’ Medical portfolio includes endoscopes, laparoscopes, and video imaging systems, as well as surgical energy devices, system integration solutions, medical services, and a wide range of endotherapy instruments for endoscopic and therapeutic applications. For more information, visit www.olympus-global.com .
Olympus…True To You. True To Society. True To LIFE.
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough ||