Massachusetts Creative Jobs

MassHire Job Quest Logo

Job Information

Health Plans, Inc. Account Coordinator, Client Services in Westborough, Massachusetts

$750 Sign-On Bonus Available

When you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then Health Plans, Inc. (HPI) is the place for you. If you want to join a team that values integrity, flexibility, loyalty, compassion and dedication, we want to meet you.

What you’ll do

We’re looking for an account coordinator with a keen eye for detail to join our Client Services team. As the account coordinator, you’ll work with the team to manage plan implementation for new clients and service account issues for existing clients. In this role, travel may be required within New England outside of regular business hours to participate in benefit fairs.

In this role, you’ll also:

  • Produce and compile educational materials

  • Assist with completing required internal documents (i.e. the WIP form and summary of benefits)

  • Work closely with internal staff to communicate and resolve issues

  • Serve as the in-house client contact when the Account Executive/Account Manager is unavailable

The ideal candidate has:

  • The ability to travel within New England outside of regular business hours

  • One to two years’ related experience in the healthcare industry

  • Proficiency in Microsoft Office programs, specifically Word, Excel and PowerPoint

  • Strong organization and communication skills

What we do

Delivering the best possible service to our clients and their employees is a top priority and we work together at all levels to accomplish it.

HPI is unique. It’s a 41-year-old company that maintains a forward-thinking, entrepreneurial spirit in an industry not known for changing with the times. By joining HPI, you’ll be part of a team of professionals that strive to make a difference by offering better health insurance and outside-the-box solutions to companies and their employees nationwide. This drives HPI to be an industry leader in innovation, modernization and organizational growth year over year. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on.

Why choose us?

  • We offer our employees incredible health coverage, a 401(k), employer-paid disability, EAP, hybrid work arrangements, and quarterly bonuses

  • Our space is a reflection of who we are—innovative, open and collaborative.

  • Love to get creative? We do too. Brainstorm in one of our team break-out rooms.

  • We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.

  • Need to reenergize? Take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.

  • We’re a people-first company and value giving back to our community. Ask us about our Service & Giving team and volunteer opportunities.

So, think you want to join the HPI team? We hope to hear from you!

You can read more about us at

EEO/AA/M/F/Vet/Disability Employer