Aetna Sr Communications Partner - CHS in Wellesley, Massachusetts

Req ID: 53841BR


Responsible for the development and execution of a robust and integrated communications plan for key organizational pillars within Aetna's Consumer Health & Services organization namely, Transformation, Consumer Technology and Data Analytics and Behavior Change. Working directly with the head of CH&S Business Communication and leaders within the CH&S business, the Sr Communications Partner will ensure appropriate implementation of communications strategies to drive a positive reputation for the company via strategic internal and external communication campaigns, in alignment with the CH&S Communication Strategy and broader Aetna Enterprise Communication campaigns. The Sr Communications Partner will partner with a variety of cross-functional stakeholders, at all levels of the organization, to provide Communication expertise and leadership relating to CH&S and Aetna-level Strategic Initiatives.

This position requires a strong ability to partner with colleagues at all levels of the organization including senior business leaders. Candidates should be adept at working across the full spectrum of communication functions / disciplines (strategy, messaging/ content, media, social, internal, channels and measurement) with a track record of collaboration and partnership to ensure alignment of strategies and delivery of results.

Fundamental Components:

Key responsibilities include, but are not limited to, the following:

Develop communication strategies using best practices, innovative ideas and audience insight.

Seamlessly and expertly execute communication plans.

Identify and resolve communication needs for complex technical, operational or organizational problems.

Sets priorities for or with project teams, including developing and delivering communication plans and supporting necessary work.

Align business-specific communication efforts with overall Aetna communications messages and goals.

Ensure that all communications are error-free, accurate, appropriately approved and consistent with Aetnas core values.

Understand and support the Aetna brand and reputation.

Understand how communications solutions will support Aetnas ability to succeed.

Working understanding of health care and/or technology industry landscape, disruption and complexities.

Ability to measure program effectiveness, actively reviewing results and willingly making adjustments to improve efficacy.

Critical Skills

Ability to collaborate with and influence key decision makers

Strong writing, editing and presentation skills

Effective team player with proven ability to work with key business leaders

Ability to handle high level confidential matters with discretion and professionalism

Commitment to quality while being able to prioritize and excel in a fast paced environment


Experience developing and executing successful communication programs at the enterprise level or for major business organizations.

Experience in writing and editing all kinds of communication on short notice and as part of long-term initiatives..

Track record of proactively identifying and pursuing relevant opportunities that resulted in increased audience awareness and understanding of the core message(s).

Demonstrated ability to build relationships, integrate strategies, and connect the dots between messages, timing and activities under other leaders influence.

Experience developing and executing successful communication programs for large organizations.

Ability to create opportunities to increase audience awareness and understanding of core messages to enhance reputation.

Ability to build relationships, integrate strategies, and create alignment with messages, timing and activities being carried out by other communication professionals.

8+ years of experience in Communications role, with increasing level of accountability, preferably within health care industry


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


Job Function: Communications

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.