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CVS Health Lead Director, Data Science - Retail Pharmacy in Wellesley, Massachusetts

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

CVS Health is looking for an experienced analytics leader to direct and mentor a diverse and talented Retail Pharmacy Data Science team. In this role, you'll drive the future analytics direction of retail pharmacy as part of the Analytics & Behavior Change (A&BC) team. A&BC is an organization working to solve some of the most challenging problems at the intersection of technology and healthcare. A&BC leverages advanced analytics, machine learning, modeling, and a hypothesis-driven approach to quickly transform data into actionable, customer-centric insights to drive growth, improve health outcomes and access to health care across all of our businesses in CVS Health.

This role will be responsible for leading and developing a Retail Pharmacy Data Science team focused on driving value through programs that optimize the patient experience and business value. You will leverage advanced analytics to identify business opportunities, develop and measure pilot programs, evaluate scenarios and optimize adherence outreach.


  • Lead a team of analytic professionals in driving business value through data science solutions

  • Collaborate with stakeholders across the organization, including executives, clinicians, technology professionals, and business analysts, to understand business strategy and provide data-driven solutions

  • Develop advanced algorithms and statistical predictive models to evaluate scenarios, predict outcomes, and generate strategic insights that enable program optimization.

  • Continually evolve and ensure delivery against an analytics roadmap aligned with business partners

  • Provide thought leadership and guidance in the development of analytic solutions and business insights for stakeholders

  • Interpret and present statistical results in a way that improves understanding and influences business action with a wide range of audiences

  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Required Qualifications

  • 10 + years total business experience

  • 5+ years of business experience leading analytic projects and initiatives with track record of business impact

  • 5+ years of people management experience with a track record of leading highly effective and engaged teams

  • Bachelors’ degree in quantitative field

  • Experience with statistical concepts and advanced analytic techniques, such machine learning models (e.g., linear regression, tree-based non-linear, time series, random forests, natural language processing), generative AI, clustering and segmentation, customer lifetime value, A/B testing, etc.

  • Experience with analytic and modeling tools and software, like Python, R, SAS, SQL, etc.

Preferred Qualifications

  • Advanced degree in quantitative field

  • Excellent analytical and problem-solving skills

  • Strong oral and written communication skills

  • Ability to handle multiple, complex projects in a deadline-driven environment

  • High levels of self-motivation and attention to detail

  • Experience working in healthcare industry


Bachelors’ degree in quantitative field

Pay Range

The typical pay range for this role is:

$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.