Massachusetts Creative Jobs

Senior Account Manager in Internal Agency

· Serves as initial point of contact (intake) for all internal client projects, and recommends and advises internal clients on options and capabilities utilizing marketing best practices

· Partners with internal clients to enhance creative brief quality and identify key messages, including but not limited to writing thorough and actionable project and/or creative briefs

· Develops marketing communications materials across multiple channels, including but not limited to social media, digital content, print collateral, events, video, and direct mail

· Supports strategic development of projects; may prepare cost/time estimates, monitors progress, and tracks major milestones and actual costs against estimates

· Serves as the voice within the creative studio for the client and facilitates client interaction with the designers and writers as appropriate. Ensures that the creative team understands client requirements and perspective and that the final output aligns as appropriate.

· Understand clients’ products, audiences and business objectives and ensures they are applied to client products; collaborates with PMs, designers, and writers to ensure product delivers on client promises.

· Acts as Brand Steward: reviews deliverables for quality, consistency, accuracy, and advancement of the visual and verbal brand in design reviews and ensures that consistent image/message is conveyed across the client’s products.

· Partners with and guides PMs to ensure proper project initiation and ongoing management of assigned creative resources

· Attends intake, client reviews, and other client meetings. Helps client understand the importance of the brand and marketing objectives.

· Works with manager and extended team to develop departmental standard operating procedures, workflows and enhanced infrastructure

Experience

· BA/BS required

· 5+ years ad agency or in-house agency experience

· 3+ years account management related experience