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National Grid Principal Product Manager in Waltham, Massachusetts

About us

National Grid is hiring a Principal Product Owner for our Gas Business Enablement group in Waltham, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

  • Engage with stakeholders in various groups to understand larger strategic objectives, lead refinement sessions

  • Own, prioritize, and maintain the Product Backlog, including definition of epics, user stories, acceptance criteria

  • Collaborate with a cross-functional team of designers, business analysts, developers, testers and others to develop and execute against Product Roadmaps and Release Plans

  • Use data to identify opportunities and deliver recommendations

  • Continuously and transparently communicate with internal stakeholders the prioritization of the Product Backlog and the status of development efforts via Product Demos, Release Plans and other means

  • Break down epic-level user stories into detail-level stories consumable and testable by a scrum team

  • Define, prioritize, and drive realization of specific product vision

  • Act as the subject-matter expert for assigned products

  • Work with Engineers to help direct, motivate, and guide them to deliver

Key Accountabilities

  • You have a passion for building a software with lean product development approach

  • You are innovative, Decisive, and product-driven

  • Experience with scrum and other Agile development methodologies

  • Strong interpersonal and team building skills - ability to work with a diverse team and influence change across functional and business boundaries

  • Strong Business acumen and experience in utility industry is preferred

  • Ability to clearly articulate requirements and prioritize them.

  • Proven track record of technical leadership roles delivering solutions within defined timeframes

  • Aptitude - passion for products, empathy for customers, quick learner, self-starter, confident presenter, good writer

  • Solid technical background with understanding and/or hands-on experience in software development and platform technologies

  • Experience with Reporting, Analytics, Business Intelligence, and/or AI

Supervisory/Interpersonal- Experience Required

  • Strong project management, planning, and organization skills, including ability to handle multiple projects simultaneously in a fast-paced environment

  • Strong communication and presentation skills

  • Strong drive and high energy; action and results oriented


  • BS/MS in Computer Science or equivalent work experience

  • 7 years progressive experience developing scalable, distributed applications

  • Possess strong verbal and written communication skills

  • Possess strong analytical skills with excellent problem-solving abilities

  • Must be extremely detail-oriented with respect to documentation and communication

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.