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Bank of America Marketing Information Manager II – Developer in Waltham, Massachusetts

Marketing Information Manager II – Developer

Charlotte, North Carolina;Richmond, Virginia; Plano, Texas; Phoenix, Arizona; Waltham, Massachusetts

Job Description:

Role Description:

The Targeting and List Production (TLP) team in the marketing department at Bank of America is searching for highly qualified individuals to support marketing operations through design, development, and delivery of pre campaign targeting analytics in support of demand generation marketing.

Developers on team TLP interface with Strategic Marketing Managers, Data Science Engineers, Database Administrators, and Legal/Risk/Compliance partners as part of a work group effort to help identify targeted audiences qualified for Bank of America products and services. Individuals are responsible for reviewing strategic ideas, identifying key data sources, converting specifications into code, and developing production ready list assets. In addition, each developer is responsible for being the Subject Matter Expert (SME) for the product eligibility parameters of the particular product or service being targeted. They will also be responsible for understanding the permissible/legal use of the data used for targeting to ensure alignment with all necessary legal/risk/compliance expectations.

Your work will build and feed targeted list assets into both online and offline channels including Email, Direct Mail, Authenticated Webpage, Authenticated Mobile App, ATM, Monthly Statements, Outbound Call Centers, Inbound Call Centers, Financial Centers and more.

As a Developer on Team TLP, you will have the unique opportunity to learn something about everything in marketing -- products, online and offline channels, design of experiment (DOE), reporting, post campaign analytics -- as you become the Bank’s recognized SME and expert in the specific area of pre campaign targeting production.

Key Activity Areas:

Project management, data exploration, population sizing, data extraction, design of experiment (DOE), legal review of data usage, and offline/online channel management.

Minimum Required Skills:

  • Strong understanding of relational database structures and principles

  • 3+ years of using SAS, SQL, UNICA, Salesforce Marketing Cloud or other database access tools with a strong desire to build even greater proficiency in these types of tools

  • Ability to build and interpret business requirements documents and translate defined requirements into detailed targeting specifications

  • Detail oriented

  • Excellent verbal and written communication skills

  • Comfortable communicating complex issues to a wide variety of both technical and non-technical audiences, front line workers and senior executives in either one to one or group settings

  • Experience working in a fast-past environment and managing multiple priorities

  • Project management experience

Desired Skills:

  • Knowledge of direct marketing campaign process including DOE construction, campaign design, measurement and tracking

  • Experience working in the financial industry

  • Willing to question the status quo and take assignments to lead a group of peers on capability improvement initiatives

Job Band:

H4

Shift:

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Monday - Friday 8 am - 5 pm

Referral Bonus Amount:

0

Job Description:

Role Description:

The Targeting and List Production (TLP) team in the marketing department at Bank of America is searching for highly qualified individuals to support marketing operations through design, development, and delivery of pre campaign targeting analytics in support of demand generation marketing.

Developers on team TLP interface with Strategic Marketing Managers, Data Science Engineers, Database Administrators, and Legal/Risk/Compliance partners as part of a work group effort to help identify targeted audiences qualified for Bank of America products and services. Individuals are responsible for reviewing strategic ideas, identifying key data sources, converting specifications into code, and developing production ready list assets. In addition, each developer is responsible for being the Subject Matter Expert (SME) for the product eligibility parameters of the particular product or service being targeted. They will also be responsible for understanding the permissible/legal use of the data used for targeting to ensure alignment with all necessary legal/risk/compliance expectations.

Your work will build and feed targeted list assets into both online and offline channels including Email, Direct Mail, Authenticated Webpage, Authenticated Mobile App, ATM, Monthly Statements, Outbound Call Centers, Inbound Call Centers, Financial Centers and more.

As a Developer on Team TLP, you will have the unique opportunity to learn something about everything in marketing -- products, online and offline channels, design of experiment (DOE), reporting, post campaign analytics -- as you become the Bank’s recognized SME and expert in the specific area of pre campaign targeting production.

Key Activity Areas:

Project management, data exploration, population sizing, data extraction, design of experiment (DOE), legal review of data usage, and offline/online channel management.

Minimum Required Skills:

  • Strong understanding of relational database structures and principles

  • 3+ years of using SAS, SQL, UNICA, Salesforce Marketing Cloud or other database access tools with a strong desire to build even greater proficiency in these types of tools

  • Ability to build and interpret business requirements documents and translate defined requirements into detailed targeting specifications

  • Detail oriented

  • Excellent verbal and written communication skills

  • Comfortable communicating complex issues to a wide variety of both technical and non-technical audiences, front line workers and senior executives in either one to one or group settings

  • Experience working in a fast-past environment and managing multiple priorities

  • Project management experience

Desired Skills:

  • Knowledge of direct marketing campaign process including DOE construction, campaign design, measurement and tracking

  • Experience working in the financial industry

  • Willing to question the status quo and take assignments to lead a group of peers on capability improvement initiatives

Shift:

1st shift (United States of America)

Hours Per Week:

40

Learn more about this role

Full time

JR-22044064

Band: H4

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Jami Britt

Referral Bonus:

0

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

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