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Thermo Fisher Scientific Global Content Strategy Manager in Waltham, Massachusetts

When you're part of the team at Thermo Fisher Scientific, you'll do important work, and you'll be valued and recognized for your performance. With talented managers and inspiring coworkers to support you, you'll find the resources and opportunities to make significant contributions to the world.

Location/Division Specific Information

This position is in the Laboratory Products Division within the Life Sciences and Laboratory Products Group.

The ideal candidate would be located in Carlsbad, CA or Waltham, MA.

How will you make an impact?

You will be responsible for the development and management of content that spans across portfolios and other divisions across the company to generate awareness and demand for relevant Thermo Fisher Scientific solutions. You will lead the strategy, planning, management, deployment and promotion of unique and compelling customer-centric content marketing campaigns that drive new customer acquisition, deepen engagement, and motivate customers to take action.

What will you do?

  • Create, curate, organize, deploy and repurpose high-quality and engaging content to drive content marketing programs to support divisional goals. Match global life science and content marketing mega trends with business objectives to develop and manage a global content strategy

  • Develop and project manage the launch of content campaigns through digital channels, ensuring optimal customer experience and demonstrating content and channel-specific ROI

  • Gather feedback/ insights from customers, internal stakeholders and 3rd party data sources, to identify new scientific emerging applications or workflow opportunities. The candidate will need to be proficient and comfortable discussing the core applications with our scientists and customers then using this information to develop a content strategy for that application or area of research.

  • Develop content frameworks that integrate products from across LPE that are scalable and flexible enough to support the needs of the division's campaigns, various channels, regions and businesses

  • Define content governance standards and processes for high-impact, high-investment content (including imagery, messaging, channel mix etc.) for divisional campaigns (and other projects as required)

  • Develop streamlined processes for regionalization of global content, including translations

  • Perform content gap analyses and work to fill identified gaps that will drive customers more effectively through the buyer journey

  • Work with the internal creative services team and divisional operations to effectively create, curate and manage content assets enabling simple updates and repurposing to target relevant audiences

  • Lead operating mechanisms to share content development plans and execution with various stakeholders

  • Work with third party vendors to assist in the creation of content assets as necessary

  • Work with the analytics, digital and demand generation teams to develop and report out metrics for content performance measurement and improvement

How will you get here?

Education

  • Bachelor's degree in marketing or related field required.

  • Master's degree preferred

  • Life Science Degree preferred

Experience

  • 7-10 years marketing/ content marketing experience preferred

  • 1-3 years of life science background preferred

  • Experience with Agile marketing/ methodology preferred

  • Background in journalism/editorial mindset preferred

  • 2-3 years commercial/ customer facing experience (sales, technical/ field support) preferred

  • Experience with Adobe Analytics, Power BI and Content Management Systems preferred

Knowledge, Skills and Abilities

  • Creative individual, who can generate unique and impactful content ideas as well as devise efficient ways to execute

  • Demonstrated technical or creative writing, with the ability to simplify complex ideas and articulate through various media formats

  • Excellent communication skills and ability to work as a team, handling multiple conflicting priorities along with the ability to influence across the organization, without direct authority. Identifies problems, answers questions, gain cooperation of others and implement efficient solutions.

  • Exceptional project management skills, attention to detail, strong time management skills and deadline driven

  • Fast and self-starter learner, with ability to work in a dynamic team adapting quickly to a changing environment

  • Strong understanding and experience with digital media and how they influence customer behavior

  • Analytical and able to make justifiable data-driven decisions to drive growth, maintain a designated budget and provide metrics to ensure strong return on investment

  • Ability to lead and provide functional area guidance and expertise to the broader team.

  • Provide regular oral and written communication of metrics, successes, failures, best practices etc. to improve the overall operating efficiency of the team.

  • Must be willing to learn and take coaching from peers and supervisors/superiors, both in success and failure.

  • Must have a can-do attitude, as well as the ability to overcome failures to produce success with a 'never give up' approach.

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

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