Geologics Engagement Lead III in Waltham, Massachusetts
Engagement Lead III
Engagement Lead III needed – Waltham, MA.
We have an opening with a great client of ours and we are looking for an Engagement Lead III to work in Waltham, MA. You must be a US Citizen to apply. This is a 12+ month contract with possible extension.
The only real constant is ‘Change. The Gas Business Enablement (GBE) team is at the forefront of that change for National Grid. This role affords a hugely exciting opportunity for someone with strong communication and engagement skills to lead the engagement and communication efforts in this regard and be part of a journey to truly transform the US gas business. A major long-term investment, GBE’s goal is to improve customer satisfaction, and enhance compliance, rate case strategy and overall performance, enabling employees to provide the best service they can. This project is a significant undertaking as we standardize and simplify our operational processes and upgrade the technical systems they run on in what is a rapidly changing external environment.
We are looking for the right professional to join an enthusiastic team of Change professionals, who’s focus is to support National Grid to move through the GBE change, support continuous improvement efforts, build buy in and commitment to that change whilst at the same time developing an enduring longer term capability, as we continue to move forward in an ever changing environment. The successful candidate will have had previous experience of engagement and communications within large change programs, be able to bring some exciting ideas and opportunities to the table and proactively drive the thinking of both the Change Management Office (CMO) team, for which this role will be a part of and that of the wider company level business readiness change effort.
Leading & managing the business engagement & messaging strategy with all critical stakeholder of the program internal and external
Working with and building relations with all appropriate stakeholders and key leads in various programs to ensure engagement strategy is consistent across all channels.
Developing and creating communications on behalf of the Program in line with Stakeholder strategy and business engagement approach
Managing events from key messaging to logistics to ensure the right output is achieved
Supporting the adoption of change processes through establishing strategic plans and communications throughout Program lifecycle.
Lead the strategy, planning, execution and ongoing optimization for digital media channels.
Developing metrics and evaluating the level of change adoption associated with communication and engagement strategies deployed.
Managing a small team of Change Analyst, in support of the execution of the wider change effort
Creating internal control guidelines for the effective execution of engagement strategies
Aligning with Corporate Communications to ensure relevant standards and consistency applied across National Grid
Looking for innovative solutions to create buy in and commitment to the change, constantly pushing the boundaries of possibilities and options in support of driving change commitment and buy in across the business
Expert communications professional able to provide expert advice and guidance on how best to engage with GBE stakeholders in a meaningful way
Proven experience in stakeholder engagement and different social engagement strategies
Experience in facilitating face to face events and online forums.
Have a creative approach to developing and planning tailored campaigns that involve and engage a variety of stakeholders
A flair for building relationships and confidence to influence at a senior level, both inside and outside of the organization.
Advanced knowledge of and experience with social media reporting and managing a social media strategy
Experience of analyzing complex data, and the ability to translate information to deliver clear briefings and other written material.
Self-motivated, able to work well with others, and on own initiative, to successfully drive a wide range of engagement activities working with colleagues across the organization.
Experience in working with a large, complex organization, and working in partnership with a number of organizations/stakeholder communications.
Very strong organizational skills, ability to meet deadlines and proven experience of managing risks and issues in order to mitigate potential obstacles
Solid understanding & knowledge of effectively managing organizational change
Results driven yet self-aware with strong team collaboration skills
Proficient in MS Word, PowerPoint, Excel
Working knowledge of MS Project an asset
Working knowledge of the principles and practices of effective Project Management
Excellent eye for design and experience with graphic design tools
Create engaging content optimized for various social platforms and targeted audiences.
Knowledge & Experience Requirements:
Understanding of the Natural Gas Utility business
Minimum of 5 years leading change, engagement efforts within a significant size company
Minimum of 2 years in a leadership role
3+ year of experience in Project Management, Certification a plus
Bachelor’s Degree preferred, in; Communications, Engagement, Organizational development, Training & Development, Human Resources, Leadership or other related area
Experience of designing and implementing stakeholder engagement strategies
Experience in leading engagement change efforts
Hands on experience with web analytics tools (Google Analytics), social listening tools, and WordPress
Passion for and solid knowledge of Digital & Social Media
This position has a career path which provides for promotional opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills.
If interested in learning more about this position, please email your resume to firstname.lastname@example.org and I will call back with more information.
Best Regards, Matt Gephart Sr. Recruiter (703) 891-6129 email@example.com
Waltham , MA
Minimum Experience (yrs):