Buyers Edge Platform Client Manager in Waltham, Massachusetts
Consolidated Concepts works with some of the top restaurant brands in the industry. Some of our 300 clients include Cooper?s Hawk, Pollo Campero, Zoe?s Kitchen and Anthony?s Coal Fired Pizza. We help our clients improve profitability. Our focus is on supporting multi-unit restaurants with a team of industry specialists, state of the art technology, market data and billions in buying power.
We all feel committed and passionate about our mission: to keep restaurants thriving by improving their productivity and working to improve the quality of their products at a better price. We grew organically and still keep an entrepreneurial spirit, but also maintain a balance by working together as a team in a fun and fast-paced environment.
The Client Manager is responsible for managing new clients accounts and working closely with these clients to add additional cost savings programs. The Client Manager has high energy and is a key piece in a team driven culture. This position requires strong interpersonal skills as communication within the team and with clients is crucial. This candidate will manage accounts in conjunction with the Sales team.
4-year Bachelor?s degree required
Restaurant management experience preferred
Efficient, detail oriented, and well organized
Have strong communication and relationship management skills
Excel in explaining complex information in ways that are easy to understand.
Want to be part of a small team that?s motivated by helping others and serving the best interests of our clients
Like to work hard and have a thirst for knowledge with a ?do what it takes? attitude
Are flexible and thrive in fast-paced work environments
Aspire to a successful career in the food and beverage industry
Crave an environment where you can develop professionally and personally
Establish and deepen relationships with clients by understanding their business objectives and providing exemplary support as their primary contact within Consolidated Concepts
Conduct on-going meetings and calls to communicate frequently with clients on updates, information, concerns and suggestions
Serve as the client?s voice within Consolidated Concepts
Proactively anticipate customer needs and identify any potential issues. Create recommendations and facilitate action for resolution
Identify opportunities for potential up sell opportunities
Organize and conduct on-boarding of clients
401K Incentive Savings Plan with Employer Contribution
Medical, Dental and Vision Insurance
Personal Responsibility Paid Time Off
Competitive compensation with commission potential
Gym Membership discount
Consolidated Concepts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, religion, ancestry, age, sex, sexual orientation, marital status, national origin, disability or handicap, or veteran status.