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Buyers Edge Platform Client Manager in Waltham, Massachusetts

Company Overview

Consolidated Concepts works with some of the top restaurant brands in the industry. Some of our 300 clients include Cooper?s Hawk, Pollo Campero, Zoe?s Kitchen and Anthony?s Coal Fired Pizza. We help our clients improve profitability. Our focus is on supporting multi-unit restaurants with a team of industry specialists, state of the art technology, market data and billions in buying power.

We all feel committed and passionate about our mission: to keep restaurants thriving by improving their productivity and working to improve the quality of their products at a better price. We grew organically and still keep an entrepreneurial spirit, but also maintain a balance by working together as a team in a fun and fast-paced environment.

Summary

The Client Manager is responsible for managing new clients accounts and working closely with these clients to add additional cost savings programs. The Client Manager has high energy and is a key piece in a team driven culture. This position requires strong interpersonal skills as communication within the team and with clients is crucial. This candidate will manage accounts in conjunction with the Sales team.

Requirements

  • 4-year Bachelor?s degree required

  • Restaurant management experience preferred

  • Efficient, detail oriented, and well organized

  • Have strong communication and relationship management skills

  • Excel in explaining complex information in ways that are easy to understand.

  • Want to be part of a small team that?s motivated by helping others and serving the best interests of our clients

  • Like to work hard and have a thirst for knowledge with a ?do what it takes? attitude

  • Are flexible and thrive in fast-paced work environments

  • Aspire to a successful career in the food and beverage industry

  • Crave an environment where you can develop professionally and personally

Essential Duties

  • Establish and deepen relationships with clients by understanding their business objectives and providing exemplary support as their primary contact within Consolidated Concepts

  • Conduct on-going meetings and calls to communicate frequently with clients on updates, information, concerns and suggestions

  • Serve as the client?s voice within Consolidated Concepts

  • Proactively anticipate customer needs and identify any potential issues. Create recommendations and facilitate action for resolution

  • Identify opportunities for potential up sell opportunities

  • Organize and conduct on-boarding of clients

Benefits

  • 401K Incentive Savings Plan with Employer Contribution

  • Medical, Dental and Vision Insurance

  • Personal Responsibility Paid Time Off

  • Advancement Opportunities

  • Competitive compensation with commission potential

  • Gym Membership discount

Consolidated Concepts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, religion, ancestry, age, sex, sexual orientation, marital status, national origin, disability or handicap, or veteran status.

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