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C-4 Analytics Client On-boarding Specialist in Wakefield, Massachusetts

Client On-Boarding Specialist, Wakefield, MA – C-4 Analytics

C-4 Analytics is a fast-growing, private, digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. We are currently hiring for a Client On-Boarding Specialist, Wakefield, MA, as we look to expand our team and support our growing roster of local and national clients.

Who We're Looking For: Client On-boarding Specialist

We’re looking for a client on-boarding specialist who lives to help people succeed online. If you have the passion, we have some great clients who could use your help. You are an eager, curious, fast learner who understands digital marketing, digital communications, and have a love of analytics and reporting including outreach through search engines and social media. Love of the automotive industry is a definite plus, as we are a leader in that space.

If this is you, you're superb in front of a client, you like to ensure all new clients are set up for success, and you like to help clients build success with a new company. If you have the passion, we have some great clients who could use your help.

Please note while C-4 Analytics is currently operating remotely, this position will eventually be expected to report to our Wakefield, MA office.

A day in the life of a Client On-boarding Specialist:

  • Be the first voice for new clients as they join C-4 Analytics

  • Ensuring all new client information, logins, reporting, and other items are collected and organized for fully optimizing our clients for success

  • Be the voice on new client calls as a digital expert

  • Ensure all new clients are set up for success with C-4 Services

  • Ensure a smooth transfer from Phase 1 clients to the Phase 2 teams they are assigned to

  • Support all clients in Phase 1 with setup, development, analysis, and execution of campaigns and digital initiatives

    Client On-Boarding Specialist Job Requirements:

  • Strong presentation skills

  • A strong positive attitude that resonates throughout the agency

  • A trusted digital advisor

  • Proficiency in Microsoft Office Suite products (Excel, Word and PowerPoint)

  • Strong familiarity with Facebook, Google+ and Twitter

  • Ability to use all Google products (Gmail, Docs, Drive, Calendar)

  • Strong time-management and communication skills

  • Ability to write professional emails to clients and third parties

  • Bachelor’s Degree in Business, Marketing, Marketing Communications, or related degree

  • 2+ years of Marketing, Client on-boarding, or Client Services experience preferred

  • This position requires daily attendance to our Wakefield, MA office.

    Working at C-4 Analytics

    C-4 Analytics is a full-service advertising and digital marketing company committed to developing innovative solutions for every dealer in every market, and to providing the highest levels of accountability and customer service. Key details about our company include:

  • We have 200-plus employees across Client Services, SEO/Content, Paid Search, Creative, Social Media, Product, Sales and Operations teams

  • We specialize in automotive digital marketing, and the rest of the industry follows our lead

  • We have three main offices: our headquarters in Wakefield, MA, and offices in Chicago, IL and Ann Arbor, MI

    Employee Perks & Bragging Rights

  • Competitive salaries and benefits packages, including 401k match

  • Hands-on training opportunities with leading companies like Google and Facebook

  • Weekly Innovation Hours and Lunch-and-Learns for employee development

  • 8-time National Best and Brightest Places to Work For Winner

  • Agency-wide volunteer days and company-sponsored team outings

  • Best-in-industry client-to-employee ratio

    What our Employees Say:

    Want to know what makes working at C-4 Analytics so rewarding? Take it from the true experts: our current teammates. Recent surveys about our workplace and culture suggest that our staff loves:

  • The People: It's not just a cliché; we have the best, hungriest and smartest team in the business.

  • The Culture: Teamwork. Camaraderie. Perseverance. We hire for these traits, and it shows.

  • The Growth: We place a real emphasis on training, development and career planning.

  • The Trust: Our managers empower their people and teams to thrive in their own ways.

  • The Challenge: We work in a competitive industry and a dynamic field. You'll never be bored!

    More About C-4 Analytics

    C-4 Analytics is a full-service advertising and digital marketing company. We take the guesswork out of advertising. We don’t over-promise: we over-deliver. We provide real value to our clients because we really value them as partners. We love Google and Facebook, but also love Instagram and Bing. We innovate, educate and instigate. We are forward-thinking, but we learn from the past. We are results-driven and our strategies drive results. We love the practical applications of psychology to marketing, but we aren’t above a good practical joke. We are team players, but we love to crush our competitors. We create an environment of respect and we respect the environment. We are the brains and the good looks. We are very humble. We are nerds, but cool, likable nerds. We are never gonna give you up. Never gonna let you down. We are all work and all play. We calculated that only 15.8% of visitors who started this paragraph would actually read this far down. We are C-4 Analytics.

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