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BMO Financial Group Senior Technology Product Manager in Virtual, Massachusetts

Defines and implements the portfolio / product strategy for data analytics and AI that support business objectives. Partners with designers, data engineers, data scientists and agile development teams to define and deliver products with a focus on user experience. Innovates to enhance and/or develop new products in order to improve the customer experience. Manages risks associated with products to ensure compliance and risk management.

  • Provides strategic input into business decisions as a trusted advisor.

  • Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.

  • Acts as a subject matter expert on relevant regulations and policies.

  • May network with industry contacts to gain competitive insights and best practices.

  • Provides recommendations on product lifecycle.

  • Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.

  • Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.

  • Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.

  • Acts as the prime subject matter expert for internal/external stakeholders.

  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

  • Defines business requirements for analytics & reporting to ensure data insights inform business decision making.

  • Oversees the development of business analytics and insights including: portfolio profitability tracking, product analytics, revenue forecasts, operations metrics, trend analytics and predictive modelling.

  • Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

  • Leads the development of the communication strategy focusing on positively influencing or changing behaviour.

  • Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.

  • Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.

  • Leads/participates in the design, implementation and management of core business/group processes.

  • Develops and maintain directives and policies for products.

  • Oversees the design, development, and implementation of tools and training required to deliver business results.

  • Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements.

  • Partners with designers, data engineers, data scientists and agile development teams to define and deliver products to support business objectives with a focus on user experience.

  • Defines the scope of development for new products and on-going feature enhancements.

  • Manages portfolio of new and existing products, owns product roadmaps, offerings, new feature prioritization and manages backlog items.

  • Develops and presents business case justification for new products and feature enhancements.

  • Analyzes information and metrics for product customer satisfaction, identifies areas of improvement and incorporates feedback.

  • Maintains understanding of partner and vendor roadmaps, and understands how to leverage technologies to ensure business value.

  • Understands and keeps up-to-date with emerging technologies, trends and innovative solutions being implemented across the industry.

  • Continuously improves processes to identify issues and deliver optimal customer experience.

  • Works with partners to develop materials and training for salesforce, and manages change as needed.

  • Builds effective relationships with internal and external stakeholders, including vendors.

  • Ensures alignment between stakeholders.

  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

  • Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.

  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.

  • Implements changes in response to shifting trends.

  • Broader work or accountabilities may be assigned as needed. Qualifications:

  • Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

  • University degree in Computer Science, Software Engineering or related field, or 10+ years relevant work experience.

  • 5+ years of Agile Product Owner or Product Management experience.

  • Knowledge of and/or skill in using analytical software tools, UX/UI, data analysis methods and reporting techniques.

  • Demonstrated ability to translate business problems into product requirements, launching a new product and defining the product roadmap & strategy.

  • Hands-on Experience in some or all of Hadoop, Python, R, Visualization tools, Graph Analytics (Dataiku, Spotfire, PowerBI, neo4j, Linkurious) – preferred.

  • Seasoned professional with a combination of education, experience and industry knowledge.

  • Verbal & written communication skills - In-depth / Expert.

  • Analytical and problem solving skills - In-depth / Expert.

  • Influence skills - In-depth / Expert.

  • Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.

  • Able to manage ambiguity.

  • Data driven decision making - In-depth / Expert.

We’re here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmoharris.com

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO Harris Bank does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO Harris Bank, directly or indirectly, will be considered BMO Harris Bank property. BMO Harris Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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