Philips Program Manager, Life Solutions - East Zone in United States of America - Home Based, Massachusetts


In this role, you have the opportunity to

As a Program Manager, Life Solutions (East Zone), you will develop Life Cycle Solutions strategies that are aligned with and compliment the Zone Service strategy for performance and growth. You will partner with marketing in the development and execution of Life Cycle Solutions marketing programs. Promote the Life Cycle Solutions portfolio, which includes, but is not limited to: inspiring field input, obtaining market data, conducting S.W.O.T. analysis, establishing closed-loop tracking and reporting mechanisms, supporting product launches and training personnel. The Life Solutions Program Manager will serve as a critical role in supporting our Field Service Engineers in identifying unmet product and solution needs, and how to align our product and service offerings to support them to improve their operations, safety, diagnosis, and patient experience.

You are responsible for

  • Responsible for implementing, managing and tracking all revenue generating service programs and promotions within the zone to achieve the revenue targets.

  • Works closely with Customer Services Marketing in developing broad concepts and business strategies into structured revenue programs applicable to the zones.

  • Leverages service strategy with opportunities presented by current and planned equipment technology, sales and strategy.

  • Participates in developing new services / service product definition and business plans with Customer Services Marketing.

  • Works closely with Service Sales Specialists & Region Service Managers in developing zone specific service sales and marketing implementation plans.

  • Responsible for the implementation of service product portfolio, products and features which includes but is not limited to: gathering field input, obtaining market data, conducting S.W.O.T. analysis, establishing closed-loop tracking and reporting mechanisms, and implementing product launches (internal and external) including training of internal personnel.

  • Ensures consistent approach to format and delivery of service sales and marketing programs and promotions for assigned zone.

  • Ensures uniform distribution, and control of service sales and marketing programs for assigned zone.

  • Works closely with zone counter parts, CCTs and all applicable internal groups to develop strategies and programs to increase Service revenue.

You are a part of

You will report directly to the Business Operations Director for Imaging Systems Customer Service Field Operations. The Philips Healthcare, Imaging Systems Customer Service Life Program delivers one of the world's most robust portfolios of medical systems for faster and more accurate diagnosis and treatment. As a global leader in most of its markets, Philips Healthcare offers best-in-class technologies in X-ray, ultrasound, magnetic resonance, computed tomography, nuclear medicine, PET, radiation oncology systems, patient monitoring, information management and resuscitation products, as well as a range of services which include asset management, training and education, business consultancy, financial services and e-care business services. This position is a home based position located in Northeast Zone.

To succeed in this role, you should have the following skills and experience

  • Bachelor's Degree in business or marketing - MBA preferred or equivalent work experience.

  • 5+ years related experience, preferably in the medical imaging field.

  • Downstream marketing experience preferred.

  • Demonstrated leadership skills.

  • Demonstrated creativity and experience marketing intangible products.

  • Creative ability to think out of the box. Excellent organization skills.

  • Effective communication skills including demonstrated stand-up presentation skills, group facilitation and ability to effectively interact with worldwide / international personnel.

  • Excellent interpersonal skills with ability to interact effectively in a team-based organization across multiple locations and with management and individuals of various levels and backgrounds across all department and organizational levels.

  • Ability to facilitate/lead project teams.

  • Strong results orientation.

  • Ability to consistently meet and exceed goals.

  • Capable of making commitments, setting priorities, and delivering results on time and on budget.

  • Strong project management skills with proven track record of performance and in leading teams.

  • Advanced PC skills with demonstrated knowledge of MS Word, Excel, PowerPoint, Project, Visio, Frontpage, and Access.

  • Demonstrated success in developing and implementing strategic and tactical sales, marketing and business plans.

  • Strong analytical/problem solving skills

  • Ability to work individually and under minimal supervision.

  • Enthusiastic and high energy

  • Strong Interpersonal Skills

  • Flexible work style and ability to adapt to internal and external customer requirements

  • Excellent time management, analytical, and listening skills

Physical Demands and Work Environment:

  • Able to travel extensively (company car provided)

  • Must possess a valid driver’s license

  • Able to travel to the customer site, zone office or identified locations for meetings.

In return, we offer you

We offer you a dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talents.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at .

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, and protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.