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Philips Communication Manager, S&SD in United States of America - Home Based, Massachusetts


If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

In this role, you have the opportunity to

develop and execute the global Services & Solutions Delivery (S&SD) communication plans in line with Philips’ reputation to become a leader in health technology. You will be managing the activation of a number of integrated communications activities and interact with various (senior) stakeholders at different levels, different parts, different cultures and different personalities, which makes your role a truly global role.

You are responsible for

  • Globally managing a wide variety of internal and external communication activities and tactics around strategy execution, such as town halls, manager calls, leadership meetings, presentations, talking points, leadership messages, video content, web content, announcements, intranet/SharePoint content, and newsletters.

  • Preparing and delivering the internal and external communication strategy and plans for S&SD.

  • Executing on the chosen strategic communication tactics to our employees at all levels in the organization.

  • Creating content that drives engagement with our employees and key stakeholder groups.

  • Developing content and key messaging and bringing in best practice approaches to internal and external communications, especially in digital channels, like Yammer.

  • Working in a fast-paced environment to support the business to actively execute (corporate) communication strategies.

  • Creating and maintaining appropriate and consistent brand and voice for programs across all channels.

  • Evaluating, statistically, the effectiveness of our chosen communication strategies and tactics in order to continuously improve our communication efforts.

  • Creating and enhancing the S&SD Communication Playbook to improve knowledge sharing.

  • Managing the Communications activity calendar, keep it updated and make balanced decisions in which activities to prioritize, support and execute.

  • Managing communication agencies when needed.

You are a part of

Our Change Management and Communications team in the Transformation Office within S&SD, though the role also requires close collaboration with the North America Brand and Communications Team and S&SD leadership Team, in order to correctly plan, create, and swiftly execute communication strategies, programs and tactics to support the S&SD business and its approximately 14,000 employees.

To succeed in this role, you should have the following skills and experience

  • Bachelor’s Degree or Master’s degree in Communications or related field required.

  • Communication Management training, experience, or certification.

  • 5 plus years of corporate communication experience, managing complex communications processes across a matrixed organization, preferably in Healthcare, Service, Solutions

  • Excellent command of English (both verbally and written)

  • Excellent presentation skills

  • Experience with different online channels, social media

  • Basic knowledge of related disciplines outside communications

  • A healthy curiosity about what's going on within an organization and know how to put out your feelers to the right places and translate the obtained information into internal communication.

  • Able to look for new and engaging ways to communicate and stimulate multi way communications

  • Innovative thinking to improve the effectiveness of our communication towards various stakeholders of the S&SD organization. You are aware and understand how to deal with different stakeholder groups and their communications needs

  • A high degree of social competence, communication skills and emotional intelligence.

  • Experience in leading communication projects

  • Creating professional relationships with the right integrity is in your DNA (especially needed in times when confidential communication needs to be prepared).

  • Like to set up and oversee, while you can also execute with an eye for detail

  • Positive can-do mentality as the amount of work can be challenging at times.

  • Ability to work independently in current times of working from home and team members working in different time-zones

In return, we offer you

A dynamic work environment and culture that strives for excellence in all parts of our lives. Philips supports your continued education, growth and believes in supporting our team so they can support our Global initiatives!

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran