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Baystate Health Video Monitoring Technician in Springfield, Massachusetts

Video Monitoring Technician

This position is available for Baystate Health employees who meet the requirements listed below to apply.

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Behavioral Health Department, is looking for a part-time Video Monitoring Technician (VMT) to join our team in Springfield, MA.

SCHEDULE:

Day shift 7a-7:30pm; (24-hrs a week)

Every other weekend and 2 moving weekdays

Every other holiday

Non-set weekday schedule

LOCATION:

Baystate Medical Center, Springfield, MA

QUALIFICATIONS:

One year of healthcare experience (BRT, Constant Companion, PCT or MT preferred)

Experience with Behavioral Health patients preferred, including pediatric and/or adolescent population

High School Diploma or GED required

Computer literate, good interpersonal skills, and critical thinking skills.

Ability to organize, prioritize, and problem solve.

Ability to read and write in English.

CPR through American Heart Association BLS Provider required

CPI required within 6 months of employment

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate! OUR COMPENSATION PHILOSOPHY We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

For more information, please visit us online at: baystatehealthjobs.com or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareers. All correspondence can be directed to recruiter:

Melanie.Bischoff@Baystatehealth.org

Summary Reports to department manager and daily activities overseen by lead/coordinator/Administrative Supervisor. Independently works with patient and family-centered care teams to ensure all business functions related to processing patient information, managing documentation, organizing patient information, and monitoring patients. Files appropriate patient reports and other information for their records. Facilitates communication among staff, relaying messages/information. Receives reports from RN regarding monitored patients per guidelines and works with unit staff to assess for appropriateness of monitoring.

Requirements

1) Video monitoring system: ensures patient information is entered correctly into software, monitors patients and attempts to verbally redirect, follows guidelines to interact with staff, and ensures patient privacy when appropriate. Notes changes in patient movement, recognize safety risks, and responds accordingly.

2) Proficiently and accurately utilizes the following computer applications in daily work: MS Word/Excel, CIS, Teletracking, and Cerner video sitter software.

3) Unit-specific projects: Work as assigned

4) Communication: provides report/handoff to next shift including patients on monitoring, notable behaviors, and any other notes concerning the patient. Receives report from RN per guidelines. Uses two-way radio to redirect patients in the room. Activates stat alarm to runner or direct patient care staff if the patient is not following direction or it is an emergent situation. Answers telephones and relays messages promptly with consistent accuracy to team members. Works with the charge nurse to ensure accurate use of the system and works with the charge nurse or administrative supervisor if the patient fails video monitoring criteria. Communicates professionally.

5) Serve as a resource to units to ensure safe video monitoring of patients and escalate when appropriate.

6) Hospital Records and logs: Keeps record of video monitoring in EMR and reason for continuous monitoring, documents patient activities at least once an hour on the continuous observation log.

7) Ensures all supplies are available and equipment is working properly.

8) Is knowledgeable of and initiates emergency procedures as needed/directed within the unit/department. Verbalizes knowledge and location of emergency equipment. Mobilizes emergency support personnel through immediate telephone contact

9) Demonstrates competency for one-to-one observation of patients based on department and unit-specific nee

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

GED or HiSET (Required)

Certifications:

Basic Life Support - American Heart Association, Certified Crisis Prevention (within 60 days of hire) - Crisis Prevention Institute

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Ab out Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

  • Baystate Medical Center in Springfield

  • Baystate Children’s Hospital (located at Baystate Medical Center)

  • Baystate Franklin Medical Center in Greenfield

  • Baystate Wing Hospital in Palmer

  • Baystate Noble Hospital in Westfield

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