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MassMutual Talent Acquisition Director in Springfield, Massachusetts

MassMutual is on a journey to transform our Talent Acquisition Organization to meet the fast-paced and changing needs of our business and create a workplace of choice where innovative, diverse and exceptional people thrive together.

We will do this by:

  • Providing an exceptional experience for candidates and hiring managers

  • Connect people with work that matters to them and provides a sense of purpose

  • Refreshing our EVP and building a well-known employment brand and become a top diverse employer

  • Building an active pipeline of candidates across critical roles

  • Transforming our Talent Acquisition processes digitally and leverage new tools & technology

  • Building a culture of recruiting


The Talent Acquisition Director role has primary responsibility for setting the recruiting strategy for the assigned business function/s and for managing the day-to-day operations beyond filling roles by identifying the business needs, building a bottom up hiring needs plan, strengthening the recruiting model, ensuring we have robust diversity and employer brand programs, designing and delivering an exceptional hiring manager and candidate experience.

  • Partnering with functional business leaders, hiring managers, HRBPs and other key stakeholders to analyze business goals, identify talent needs and/or gaps associated with those goals, and develop and implement programs to find the right talent

  • Demonstrate extensive labor market expertise for the markets relevant to the designated customer group/s

  • Providing value-add recruiting advice and demonstrating understanding of talent needs to hiring managers and key senior leaders/decision makers

  • Providing input into the functional recruitment strategy including early career, sourcing, pipelining and executive to ensure alignment with business and HR goals

  • Assisting in the design and implementation of external candidate recruiting programs that attract, select and retain a qualified, diverse workforce and support MassMutual’s workplace diversity goals

  • Partner with employment branding & recruitment marketing on function specific campaigns, social & digital engagement and opportunities to showcase our value proposition

  • Support and champion diversity initiatives and programs including outreach events and training

  • Plan programs and resources based on hiring volume and strategic priorities including continuous bottoms up planning quarterly of hiring needs

  • Formulate annual & quarterly talent acquisition response plan/s based on identified priorities and gaps

  • Partner with Talent Management on internal mobility, succession and development opportunities for identified talent

  • Guide and manage recruiters aligned with functional area

  • Provide analytics and reporting on hiring across their function and collect market talent intelligence and trends to inform strategic priorities and decision making

  • Implement TA process improvements, training, lead change management and build a culture of recruiting across the function including assessments, interview preparation, onboarding, candidate experience and improving diversity and quality of hires

  • Develop strong relationships and effectively persuade and influence executives on talent needs and strategies

  • Participate in Talent Acquisition initiatives and manage special projects


This role requires a continuous improvement mindset, influencing skills, project management skills, excellent communication and analytical thinking, ability to operate independently and manage shifting priorities, building strong relationships, keeping a keen eye on market and external influencing factors.

  • Bachelor’s degree in Human Resources, Business or related field required; MBA preferred

  • 7+ years of professional experience in Talent Acquisition required

  • Minimum of 2 years of progressive leadership experience required

  • Demonstrable experience managing a talent acquisition function

  • Excellent verbal, written, and interpersonal communication skills

  • Advanced collaboration mindset, and a history of successfully influencing partners whilst maintaining respectful and trusted relationships

  • Significant in-depth understanding of business objectives and how they translate into Talent Acquisition priorities

  • Advanced project management skills, experience with Agile methodology will be a plus

  • In-depth knowledge of Talent Acquisition processes and standard programs

  • Ability to educate, coach and mentor team members, including business leaders and managers, to enhance their effectiveness in the recruitment and selection of the right talent

  • Excellent executive presentation skills with the ability to clearly present actionable information from available data

  • Ability to lead a team and work autonomously, leading time sensitive projects in a fast-paced environment


Boston or Springfield