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MGM Resorts International Sound/Video Technician (MGM Springfield) in Springfield, Massachusetts


The responsibility of the Sound & Video Technician will collaborate with other departments during the performances, rehearsals, and/or maintenance work with the goal of presenting an entertainment experience beyond our guest’s expectations.


  • Tour the property and monitor all systems to verify that they are operating

  • Provide quality control on audio visual (A/V) systems to make sure they are working properly

  • Respond to calls from various departments

  • Perform preventive maintenance on A/V equipment and systems

  • Troubleshoot the A/V systems and look for any potential problems

  • Repair and maintain electronic equipment such as audio, video, sound, and projection systems

  • Assist with upgrades and new installations of complex audio, video, projection, automated control, switching and distribution systems

  • Maintain system service information and personal daily work logs

  • Perform other job-related duties as requested


  • Knowledgeable of technical troubleshooting skills

  • Able to effectively communicate in English, in both written and verbal forms

  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

  • Maintain a professional, neat and well-groomed appearance adhering to company standards


  • High school diploma or equivalent

  • Three (3) years of experience in the Audio/ Visual (A/V) field

  • Work varied shifts, to include weekends and holidays


  • Five (5) years of experience in the Audio/Visual (A/V) field

  • Experience working with digital, analog, audio and video processing systems

  • Experience working with Master Antenna Television (MATV), Cable Antenna Television (CATV), Digital Music Express (DMX), or Digital Satellite System (DSS) signal distribution systems

  • Experience working with fiber optics, Media Matrix audio systems and audio/video signal distribution systems

  • Experience working with sound system design or installation Experience working with NEXSYS, CobraNet, 70V, AMX, Creston or another control system

  • Experience working with large screen projection systems, small screen projection systems, video walls, and kiosks

  • Experience working in a similar resort setting

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email