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CDM Smith Management Specialist 5 (Public Involvement) in Springfield, Massachusetts


Requisition ID:


Business Unit:


Job Description:

This position is for a strategic communications and facilitation expert looking to use their passion for communication to create meaningful public engagement. You will join CDM Smith’s growing, cross-discipline strategic communications team as a subject matter expert, with the opportunity to work on projects across the U.S. in the water, transportation, and environment sectors.

Projects you may work on include overseeing full-scale public involvement for water lead service line replacement programs – from plan through the actual pipe replacement and follow-up – and innovative planning projects – from early-stage corridor plans like PEL Studies through NEPA to construction.

With a sense for nuance and understanding of how local politics can affect communication you work to create effective public engagement campaigns. When someone thinks something cannot be done, your first instinct is to find a solution anyway. You are comfortable jumping from one technical topic to another and applying your expertise to different scenarios.

The core of your work will be creating and implementing public engagement plans for diverse projects focused on improving community health and infrastructure. Your day-to-day duties will include:

-Managing a public engagement team, including CDM Smith personnel and subconsultants, for each project.

-Working with your project teams to create public engagement plans, public engagement timelines, highly visual presentations and professional communications, and organize logistics for targeted virtual and in-person public engagement efforts.

-Interacting with the public, especially disadvantaged communities, via virtual and on-the-ground community forums.

-Spearheading communications with project stakeholders, including elected officials, citizens, business community representatives, and environmental justice communities.

-Facilitating community engagement forums, like public meetings, hearings, and listening sessions.

-Working with social media and electronic methods of survey and data collection.

-Creating forums to brainstorm and act on ideas to improve CDM Smiths public engagement best practices, and/or creatively address specific client challenges.

-Contributing to proposals to win more work, including writing public-engagement related scope, building up a team, and estimating cost.

Some weekend and evening hours may be required to attend project public engagement events. Your work will support public engagement and strategic communication efforts nationwide, starting with projects in the Northeast U.S.

Job Title:

Management Specialist 5 (Public Involvement)



Employment Type:


Minimum Qualifications:

Bachelor's degree. 7 years of related experience.

Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.

Equivalent additional directly related experience will be considered in lieu of a degree.

EEO Statement:

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status or any other characteristics protected by applicable law.

Why CDM Smith?:

Check out this video and find out why our team loves to work here! (

Join Us! CDM Smith – where amazing career journeys unfold.

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

Job Site Location:

United States - Nationwide

Agency Disclaimer:

All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

Amount of Travel Required:


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Visa Sponsorship Available:

No - We will not support sponsorship, i.e. H-1B or TN Visas for this position

Skills and Abilities:

Excellent written and oral communication skills.

Ability to see the big picture, then connect disparate dots of activities to meet an end goal.

Ability to build internal and external relationships.

Ability to translate highly complex technical information into content the general public can understand.

Ability to adapt to quickly changing technologies.

Strong organization skills: ability to manage a project scope, schedule, and budget.

Confident working in a virtual team atmosphere.

Strong facilitation skills.

Background Check and Drug Testing Information:

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

U.S. Vaccine Status:

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) are committed to your health and safety. CDM Smith and its employees adhere to all applicable government and client COVID-19 requirements.

Additional Compensation:

All bonuses at CDM Smith are discretionary and may or may not apply to this position.