MassMutual Head of Enterprise Infrastructure Services & Resiliency in Springfield, Massachusetts
Sets the mission and vision of the Infrastructure organization to foster a business-oriented culture and mindset driven by continual service improvement techniques.
Leads the development of the Infrastructure strategy and roadmap, and ensures its integration with the overall IT and enterprise strategic plans.
Leads the Enterprise Resilience function that provides Business Continuity and Disaster Recovery services to business and IT partners across the enterprise.
Works with the IT senior leadership team on the service portfolio and governance required to prioritize resources.
Acts as a trusted advisor, and builds and maintains relationships with other IT leaders and business executives to develop a clear understanding of business needs; ensures cost-effective delivery of IT services to meet those needs, and is able to respond with agility to changing business priorities.
Develops and manages the >$90m. annual operating and capital expenditure budget for Infrastructure to ensure it is consistent with overall strategic objectives of IT and the enterprise and is within plan.
Leverages influencing and negotiation skills across IT and the enterprise to enable cost-effective and innovative shared solutions in achievement of business goals.
Participates in the assessment of external and internal technology capabilities required to achieve desired competitive positioning.
Maintains currency on new technologies and platforms and provides direction on what emerging technologies should be assimilated, integrated and introduced within Infrastructure to ensure IT capabilities respond to the needs of the enterprise's business strategy.
Champions Infrastructure involvement in the IT organization's innovation efforts and its role in experimenting with new solutions to take advantage of business opportunities.
Provides strategic direction and oversight for the design, development, operation and support of IT systems that fulfill the needs of the business, including the full life cycle of technical architecture, infrastructure engineering, infrastructure operations and IT service support.
Directs the development of Infrastructure sourcing strategy and provides executive oversight for strategic vendor and partner relationship management.
Works with HR and the IT leadership team to develop an Infrastructure "people strategy" that aligns with the business and IT strategy. Continually looks for leading-edge and innovative solutions to the recruitment, development and retention of the Infrastructure workforce.
Forecasts future skill needs to acquire and develop an IT workforce with the appropriate mix of business knowledge, technical skills and competencies that balance between growing the agility required to achieve digital business objectives and ensuring the core IT functions are reliable, stable and efficient.
Effectively evaluates and leverages vendor partners, inclusive of sourcing arrangements, to insure expected outcomes are achieved.
Serves on IT planning and policymaking committees; drives the development of enterprise technology standards, governance processes and performance metrics to ensure Infrastructure delivers value to the enterprise.
Oversees the use of software and hardware assets and partners with technology owners to ensure assets are being used optimally based on the terms of existing contracts.
Provides leadership, coaching and direction to the Infrastructure leadership team and staff totaling.
- MassMutual Jobs