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Gandara Mental Health Center Assistant Program Director in Springfield, Massachusetts

Assistant Program Director

Be part of this great opportunity! We’re searching for an Assistant Program Director to join our Transitions Program and our New Beginnings programs in Springfield. The Assistant Program Director is a member of the leadership team and will assume overall responsibility for the program in the absence of the Program Director. This role will be supporting 2 of our programs.

The Schedule is as follows:

Tuesday – Saturday: 12pm-8pm.

Sun, Mon - off

Duties include:

  • To participate in the management and planning for the Program through participation in weekly Supervisor’s meeting, Staff meeting, and monthly Departmental Supervisor’s meetings

  • To act as a liaison with other social service agencies to obtain needed services and make appropriate referrals, placements and casework arrangements

  • To be responsible with the Clinical Supervisor and Program Director for scheduling of intakes for clients

  • To be responsible for supervising the Direct Care Staff for the upkeep and cleanliness of the physical plant

  • To be responsible for the day to day case management of the clients

  • To ensures that medications are properly dispensed during shift

  • To have knowledge of Agency policies and procedures.

  • To have knowledge of DEEC policies and procedures as it applies to client services.

  • To notify Program Director immediately in the event of a crisis, suspected illegal activity, or any behavior constituting an incident in the Program. Responsible for ongoing operation and supervision of shift personnel within the Gandara Residential Programs

  • Responsible for supervising, training, and holding accountable both programmatically and clinically all Direct Care Staff/Relief Staff including interns, volunteers, and trainees

  • Ensure adherence to departmental initiatives and philosophies (example Trauma-Informed Care principles and RICH Relationship Model)

  • Training of staff; Supervisions, and Interviewing when necessary

  • Will be on a rotating Administrative on call rotation.

  • To perform other duties as assigned by the Program Director or Clinical Director

Required Skills


  • Bachelor’s Degree in Human Services, Social Work, Psychology preferred

  • At least two years experience in Human Services preferred

  • Exceptional demonstrated writing and organizational skills; Exceptional demonstrated interpersonal skills

  • MAP Certified or obtain certification within 2 months of employment in the position

  • Must have valid driver’s license

  • Must meet Agency requirements for driving history records; must be able to pass EEC background check


  • Retirement Plan 403(b)

  • Health, Dental, Vision, and Life Insurance

  • Paid vacations

  • 11 paid holidays

  • 8 discretionary days a year

  • Discounts offered to your cell phone provider plans

The Gandara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Gándara Center provides residential, mental health, substance abuse, and preventive services for children, adults, and families across the Pioneer Valley and eastern parts of Massachusetts. Founded in the Hispanic community, we value cultural diversity and strive to provide culturally competent, innovative services to a diverse community.

Required Experience