Citi Relationship Manager - Middle Market in South Boston, Massachusetts

  • Primary Location: United States,Massachusetts,South Boston

  • Education: Bachelor's Degree

  • Job Function: Commercial and Business Sales

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 18038510


We’re looking for a Relationship Manager to join our world-class team

Our Relationship Managers ensure that our clients have a remarkable experience with unparalleled service day after day. They’re the face, voice and protector of our Citi Commercial Bank (CCB) business, rallying our teams to build successful relationships. At the same time, they act as the sponsor who makes sure these relationships are sound, credit-qualified and meet our high standards.

Be a part of the work we do to enable progress around the globe

At Citi, we have a drive to help clients move from ambition to achievement that’s been in our DNA for over 200 years. Our company has been one of the foundational components of today’s modern financial infrastructure—this gives us a level of unmatched expertise in tackling the world’s most complex challenges and connecting across capabilities to enable lasting progress for our clients. We attract and nurture local talent from all over the world, ensuring our people are both deeply attuned to regional needs but also bring a global mindset to help clients, communities and nations move forward. Our culture is fueled by men and women with the passion to push beyond borders and boundaries, and the wisdom and courage to do what’s right. Citi’s Commercial Bank embodies our unique purpose as the global bank of choice for trade-oriented, mid-sized companies who see us as trusted thought partners that bring simplicity in an increasingly complex world, client-centric solutions for long-term growth and pave the way for them to reach across borders and achieve their global vision.

Key behavior

Relationship Managers put on their owner hat to serve as the face, voice and protector of our business

Did you know...

That Citi helped fund Boeing’s 747? See what else we’ve achieved to enable progress for our clients:

Successful Relationship Managers should embody the Citi Progress Maker DNA Markers©

Optimistic: The belief that tomorrow can be even better, the ability to see how

• For CCB, that means a partner who provides creative client solutions and acts with integrity

Driven: Passionate self-starters, taking responsibility for their progress and the tough choices it may require

• For CCB, that means a driver who advances the business and challenges the status quo

Resilient: The determination and confidence in self to forge onward and reimagine failure along the way

• For CCB, that means a negotiator who closes sound deals while deepeningexisting relationships

Future focus: Curious to discover and embrace what’s next

• For CCB, that means an owner who is accountable for both long- andshort-term outcomes

Worldly outlook: Eager for exposure to ideas, experiences and opportunities beyond their borders

• For CCB, that means an explorer who thrives on new experiences and embraces challenges

Generosity of spirit: Want to help more than just themselves

• For CCB, that means a unifier who builds trust by understandingdifferent perspectives

On a daily basis, a Relationship Manager will be responsible for the following

• Actively calling on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, challenges or risks

• Ensuring that all activities are carried out to the highest ethical standard

• Working with product specialists and subject matter experts across the bank to structure customized solutions that meet clients’ unique needs

• Being future-focused in thinking and planning ahead for ways Citi can differentiate itself from competitors

• Leveraging the expertise and capabilities of other Citi businesses to better achieve mutual business goals together

• Keeping connected with influencers, industry associations, thought leaders and senior business contacts to expand their industry knowledge and deepen CCB’s relationship with these partners

• Developing and executing against well thought out sales process for business development to include identifying, sourcing, targeting, and actively calling on prospects to bring new full relationships, strategically focusing on those targets with the most opportunity to leverage Citi's value proposition in key product and revenue generating areas.

• Generously devoting time to mentoring and developing junior talent on how to provide sound solutions for clients

• Structuring deals that balance risk and reward, so teams’ incentives align with acting in the clients’ interests

• Driving innovation on the solutions we provide clients and further developing our business where necessary and appropriate

Expect regional day travel

As a Relationship Manager your travel will be mostly regional, and you will typically be back the same day.


A successful Relationship Manager has these skills

• A deep understanding of their role as a key builder and protector of the strong CCB culture that enables our teams to deliver remarkable experiences to clients

• A high level of expertise on credit products and process as well as a track record of providing sound credit judgment and compelling proposals to secure buy-in

• An optimistic and proactive approach to finding new opportunities for clients, looking beyond immediate business silos and geographic borders

• Strong financial and analytic skills, and the resilience to quickly adapt priorities based on the latest data insights

• Entrepreneurial skills to build and run their business leveraging strong organizational and leadership skills

• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients