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EBSCO Information Services Sr Product Manager in Remote, Massachusetts

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

EBSCO Learning

EBSCO Learning’s mission is to advance lifelong learning and professional development. We provide online products and services that develop practical skills and increase knowledge, empowering individuals and organizations to achieve their goals. EBSCO Learning is a new business group within EBSCO Information Services (EIS), a $2 billion information services company, and a leader it its field. Our products are sold worldwide to companies, governments, educational institutions as well as direct-to-consumer.

Position Overview

EBSCO Learning is looking for an experienced Senior Product Manager to help grow the EBSCO Learning business. They will drive activities and initiatives to grow the revenue and profitability of EBSCO Learning. The Senior Product Manager possesses a blend of business and technical savvy; a vision, and a drive that transforms that vision into a reality. They are extremely comfortable in working to investigate and understand market needs in order to develop innovative ways to improve existing products and develop new ones. The Senior Product Manager is a highly collaborative individual that builds and leverages a network of productive work relationships across the business. They will engage regularly with the senior leadership of EBSCO Learning and be part of a collaborative team. They will also work closely with Sales, Marketing and Customer Satisfaction and other teams to develop and execute on launch plans for both feature and product releases.

Primary Responsibilities

  • Works closely with the SVP/GM of EBSCO Learning and other leadership on the development of product line strategies, product positioning, and key areas of product differentiation.

  • Coordinates and supports the development, building, testing, marketing, and selling of products/product lines across functions and teams for EBSCO Learning.

  • Creates the vision for products/product lines and develops plans and strategies to maximize sales and profitability.

  • Conducts competitive / industry analyses and organizes findings.

  • Provides input to EBSCO Learnings Corporate Strategy Review (CSR) plan.

  • Makes decisions and prioritizes in an evidence-based manner - gets input from key stakeholders and the market.

  • Focuses both on the improvement of existing products as well as the development of new ones, aligned with EBSCO Learning’s overall strategy.

  • Oversees and defines the product strategy and roadmap, and prioritizes feature development.

  • Develops and documents requirements for new features and new products, along with corresponding justification and evidence. Effectively communicates these requirements to Product Owners, Technology and other key internal constituents.

  • Utilizes both secondary and primary research in decision-making.

  • Keeps up with competition and competitive developments - is an expert with respect to the competition.

  • Runs beta and pilot programs with early-stage products.

  • Provides input and direction to marketing and sales. Helps to develop the core positioning and messaging for products.

  • Creates customer-facing product presentations and ensures content for marketing collateral is current and up-to-date.

  • Works with senior leadership to establish pricing strategies based on market information.

  • Delivers regular revenue forecasts, monitors the sales pipeline.

  • Monitors and is responsible for the product line P&L.

  • Develops budgets for areas of responsibility.

  • Briefs and trains the EBSCO Learning Sales team and other key internal constituencies.

  • Works directly with key partners as needed.

  • Attends industry-related conferences and engages with customers to inform the roadmap for new product and capability development.

  • Acts as the “messenger of the market” from the outside-in to the rest of the organization. Is a role model within EBSCO Learning.

Required Qualifications

  • 7+ years experience as a Product Manager or similar role.

  • Product management experience in one or more of the following areas: skills development, learning, education, workforce development, EdTech, training.

  • Excellent writing, communication and presentation skills.

  • Familiarity with Agile frameworks.

  • Organizational and leadership abilities demonstrating the ability to work collaboratively and effectively in a cross-functional organization.

  • Positive attitude and proven team player.

  • Excited to take on new responsibilities or try something new as opportunities emerge.

  • Outstanding flexibility, adaptability and sense of accountability.

Target Annual Compensation Range: $126,835 - $181,195. This Pay Target range includes a bonus target of 5% of base salary. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO). View more about EBSCO’s benefits here:

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.