Iron Mountain Senior Product Designer - Innovation (virtual/remote) in Remote, Massachusetts
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
We are looking for a Sr. Product Designer-Innovation who is passionate about translating research into actionable insights and for creating new innovative digital products from the ground up. This is an important role within Iron Mountain’s Innovation Design Team that will help create a culture of user-centered design by evangelizing Design Thinking methods within innovation Pods while delivering artifacts to support the end-to-end design needs of new products and cross-functional teams. This person will have exposure to innovation and C-suite leadership and will play a significant role in shaping the future of Iron Mountain.
What you will do...
Partner with design researchers to identify market opportunities and customer pain points to develop strategic insights, while using Design Thinking to facilitate ideation sessions to generate ideas and build consensus.
Leverage Human Centered Design to create innovative new products & experiences while leading the end-to-end design process throughout the lifecycle of the product.
Collaborate with cross-functional teams to determine the desirability, feasibility and viability of new product concepts while developing and presenting business cases to internal leadership and innovation steering committees.
Build open lines of communication and positive relationships throughout each Pod, the innovation practice, and the global organization to help establish a culture of customer-centered design and innovation.
What you will create...
Design across a wide variety of mediums: mobile apps, websites, AR/VR, voice applications, physical products and connected devices.
You will sketch, workshop, and design artifacts such as; journey maps, experience maps, storyboards, flows, wireframes, visual designs, design systems, interactive prototypes and high-fidelity animated product stimulations.
Create brand systems logos, icons, imagery, copy and content to support getting MVP products into market and successful pilots.
Experience & Mindset
10+ years designing digital products, services, and experiences from ideation to implementation.
5+ years working as a Design Principle or Lead working with multi-disciplinary teams.
2+ Experience working within the healthcare industry is required
Added bonus if you have worked within a global corporation, a startup and as a consultant.
Bachelor’s and/or graduate degree in Interaction Design, HCI, or other relevant degree.
A portfolio (with link) with strategic, systematic and conceptual design work that demonstrates how you approach and address complex challenges.
A strong understanding of user-centered design principles and design thinking methods.
Can lead the product development process from discovery through prototype, pilot and MVP.
Learns from failure while embracing an iterative process and design experimentation.
Familiarity with qualitative & quantitative research methods and insight development.
Able to tackle complex, interconnected challenges and use design to both communicate that complexity and prototype interventions that provide clarity and simplicity.
Create brand identity systems including logos, visual design treatments and languages.
Experience with a variety of design and prototype tools such as: Sketch, InVision, Principle, Adobe Photoshop, Illustrator, After Effects, or equivalent software packages
Able to collaborate in a participatory, team-based environment and support and inspire teams through collaboration as well as direction, vision, and planning of deliverables.
Can articulate a point of view and the the value of design within the innovation process.
Strong presentation, storytelling and communication skills within a business context.
You’re a self-starter who can execute in a fast-paced environment with minimal direction.
You’re passionate about design and continuously raising the bar from “good” to “great.
Be a cool, fun and a real human being who works hard and has a good time doing it
Deliver meticulously crafted work in a fast-paced, iterative environment.
Normal office environment subject to stressful situations
Possibility of working long hours may be required
Travel may be required to support business needs
WHAT’S IN IT FOR YOU?
Be part of an ever evolving global organization focused on transformation.
Significant level of autonomy in determining vision, direction and design of new products.
Significant ownership in designing high-visibility projects with exposure to leadership.
Have a support system where you have a safe place to voice your opinion and share feedback
Remote working flexibility with access to local offices once reopened.
Global connectivity to learn from 26,000+ teammates across 52 countries.
Be part of a winning team who embrace diversity, inclusion, and our differences.
Category: Information Technology Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
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