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EBSCO Information Services Marketing Specialist, Communications in Remote, Massachusetts

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

This person will join a team of communications professionals at EBSCO Information Services (EBSCO). The Communications team leverages a variety of communications tactics and strategies to tell the company’s story and promote EBSCO products and services. These tactics include, but are not limited to, public relations, social media, paid media, and company-owned blogs. The Specialist will be educated on the information research marketplace, as well as EBSCO products and services.

Public relations responsibilities include supporting product launches and raising brand awareness by working with customers, partners, and internal stakeholders to write press release announcements and uncover thought leadership opportunities. The Specialist will pitch news to key media outlets, use public relations tools to create media lists, identify editorial opportunities and uncover appropriate contacts for pitching.

Blog and social media responsibilities include working with market managers during planning periods to create and edit thoughtful and tactical content, then post on owned sites. The specialist will also be responsible for executing paid social media campaigns through LinkedIn, Facebook, and Twitter, and conduct social listening across channels. The specialist will utilize a social media scheduling and analytics tool to post content, report on social media campaigns, and provide insight on campaigns.

This person will report to the Communications Director and work with other departments as needed on matters related to company reputation, internal communications, and crisis communications. The Communications team sits within the Marketing Department and serves in an advisory role, working with Marketing members worldwide, in collaboration with product and sales groups, on implementing campaigns.

  • Administrative:

  • Schedule and post social media and blog content on EBSCO-owned channels

  • Provide reports and statistics for EBSCO-owned blogs and social media campaigns

  • Media Relations:

  • Create media lists for new target audiences

  • Draft EBSCO announcements/press releases, talking points, and editorial articles

  • Coordinate media outreach for various EBSCO announcements

  • Monitor media coverage for EBSCO/competitor mentions

  • Distribute press releases over news distribution platform and pitch to media contacts.

  • Owned Media:

  • Create thoughtful and strategic social media campaigns

  • Execute paid social media campaigns

  • Edit, review, and schedule social media posts

  • Monitor social media sites for EBSCO/competitor mentions

  • Draft content for EBSCO-owned social media channels

  • Draft, review, and schedule blog posts for company blogs

Required Qualifications

  • 5+ years of communications and/or public relations experience

  • Bachelor’s degree required (Communications or Journalism majors preferred)

  • Working knowledge of social media channels and platforms

  • Solid verbal and written communication skills, including writing for the web, social media messages, and press releases

Preferred Qualifications

  • Paid social/digital media experience

  • PR agency experience

  • Government relations/public affairs experience

  • Detail-oriented and efficient, with strong organizational skills

  • Ability to work on multiple projects simultaneously and meet tight deadlines

  • Awareness of current social media and PR trends and competitive intelligence techniques

  • Experience with media relations databases such as Cision, and social media tools such as Sprout Social

  • Basic knowledge of Photoshop

Target Annual Salary Range: $57,170 - 81,670

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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