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Cramer Account Director in Norwood, Massachusetts

Let’s start with the job title. Account – indicates your ability to maintain and grow strong relationships with our most important clients. Director – you are a veteran, have strategic chops, can manage complex relationships and direct reports. Put it all together at Cramer and you have a key member of an event (virtual right now!) and content marketing agency.

More specifically, the Account Director:

  • Plays a critical role in building and growing relationships with significant clients

  • Provides strategic recommendations, with business/industry/service understanding, to our clients to drive account retention and growth

  • Navigates and collaborates with cross functional teams, including Strategy, Creative and Production

  • Is a consultative resource to our clients and internal team members, ultimately creating new business opportunities

  • Mitigates potential roadblocks, before an issue arises

  • Has strong financial management experience, with regard to business impact

  • Embodies the voice of the client in all internal discussions

  • Understands complex financial management to increase profitability of accounts and position business well for future growth

  • Manages 1 – 2 direct reports


Requirements (please don’t apply if you don’t meet these qualifications)

  • Excellent communication and presentation skills

  • Proactive and motivated, but a team player

  • Great presence and sticky with clients

  • Demonstrated experience in an agency environment – bonus points if you have virtual event and content marketing expertise

  • 7 – 10 years of experience Account Management, Strategy or another client facing role

  • Bachelor’s degree in Marketing, Communications, Business Administration, or related field. Master’s degree a plus.

  • This job is based just outside of Boston