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WATTS Global MDM Program Manager in North Andover, Massachusetts

As Global MDM Program Manager, you will help us set strategic direction and lead execution of initiatives to improve the quality and availability of our global product master data. This role brings business knowledge and product master data expertise together with strategic mindset and project management rigor to support business requirements. This resource will also closely partner with business resources to manage day-to-day operations of existing product data-related services, and to manage prioritization, scheduling, and budgeting of all product data-related backlog requests.Role can be 100% remote from anywhere in the Eastern time zone.


  • As product MDM subject matter expert on our Global Data and Analytics Team, lead global initiatives to improve the quality and distribution of our product master data

  • Develop requirements documentation to support MDM initiatives, and provide input to MDM technical team to support IT development and support activities

  • Develop business cases and manage budget for product data-related initiatives

  • Set development priorities and timelines and monitor and report on progress

  • Lead teams of IT and business resources during MDM testing initiatives to support successful product data-related implementations.

  • Proactively identify opportunities to improve quality of master data across the enterprise.

  • Measure effectiveness of MDM initiatives throughout the enterprise by defining and reporting on KPIs that help ensure cross-team processes are efficient and master data is consistent, accurate, and compliant across applications

  • Contribute to development of Data and Analytics strategic roadmap from MDM perspective

  • Act as liaison between key business stakeholders and technical team to support all product data-related initiatives.

  • Initiate and facilitate discussions between different business functions, balance conflicting viewpoints, and achieve consensus with key business stakeholders.

  • Act as data evangelist and help inspire and foster recognition of the business value of trusted data across the enterprise. Help generate excitement about the possibilities!


  • High School Diploma or equivalent is required. College degree preferred


  • Will manage offshore contract resources


  • 12+ years overall data-centric experience (business or IT side)

  • 8+ years of program management experience working closely with both business and IT resources

  • 5+ years of experience acting as SME on product MDM implementations – ideally, at a manufacturing company

  • Demonstrated experience developing business requirements and business cases for MDM systems and ability to distill complex business requirements, and then effectively communicate those to IT resources


  • Expert knowledge of end-to-end processes for collecting and maintaining product master data across the enterprise and then distributing data to business partners or systems

  • Ability to rationalize existing vocabularies to help break down silos and establish a common business vocabulary.

  • Ability to partner and influence business leaders and IT colleagues

  • Solid change management skills

  • Ability to understand organizational data requirements and define, clearly articulate, and drive plan to provide accurate master data that meets a manufacturing firm’s objectives

  • Ability to identify the root cause of data quality issues and lead teams of technical and business resources to resolve

  • Solid business acumen and ERP knowledge with manufacturing experience

  • Excellent problem-solving skills with strong track record of producing analytic insight that has led to significant data quality improvements

  • Experience with MDM tools especially Informatica MDM, IBM InfoSphere MDM, or Stibo

  • Customer MDM experience is a plus

  • Very strong oral and written communications skills

EMPLOYEE CORE COMPETENCIES:1. Collaborate Across Workgroup2. Initiate Positive Change3. Deliver High Quality Results4. Focus on the Customer

  1. Develops Self & Others

  2. Accountability

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Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Watts Water family of companies designs, manufactures and commercializes high-quality, innovative products and solutions that promote the comfort and safety of people and the quality, conservation and control of water used in commercial, residential, industrial and municipal applications.

A $1.4 billion global company, listed on the New York Stock Exchange (NYSE) with presence in 3 regions and 17 countries.

Our extensive portfolio of products and leading brands range from highly technical to fast moving shelf goods and allows us to be present in the following categories: Plumbing & Flow Control, Water Quality & Conditioning, Drainage & Water Reuse, HVAC, and Municipal Waterworks. We strive to be the best long-term partner for installers, specifiers, distributors and OEM customers.


Plumbing, HVAC, Water Quality, and Gas


North Andover, MA, United States

Amsterdam, The Netherlands

Shanghai, China

Company Size

About 5,000 employees