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VideoLink Senior Production Manager (Video) in Newton, Massachusetts

WHO WE ARE

At VideoLink (https://www.videolinktv.com/) , we pride ourselves on our superior customer service, passion for excellence, spirit of teamwork and the focus on continued innovation. Our employees are the people who enable us to deliver on those values every business day. That’s why we’re always on the lookout for talented, ambitious people who can make a substantial contribution to our team of smart, down-to-earth, hardworking professionals.

Our Production team offers lots of room for growth! We support each other on and off the road. In the process, you'll have daily opportunities to develop your individual skills, become an expert of the dynamic broadcast network and corporate video industry, and be part of an innovative organization.

We offer a competitive package and a balanced work-life culture. We love what we do and hope you do too - come join us!

WHAT YOU'LL DO

This is a good growth opportunity for those with three to five years of experience. Key to this role is the ability to plan and coordinate all aspects of a production. This position is responsible for the organization and execution of productions and projects, from scheduling through invoicing. The role requires some unconventional hours and travel on occasion. This is an exempt position and reports to the Director of Production.

Day-to-day responsibilities

Client Management

  • Serve as client’s main point of contact during all stages of a production.

  • Communicate effectively with clients to determine their production needs.

  • Provide a viable logistical and technical solution that is in line with the client’s budget.

  • Communicate production status updates to the client including onsite production progress and challenges.

  • Provide necessary guidance to clients to ensure a proper and successful production outcome.

    Project Management

  • Assist Sales with project budgeting process. Assure that all production components remain within allotted budget and on schedule.

  • Serve as lead point person for all assigned projects.

  • Determine schedule and communicate all aspects of the production to all involved staff, crew, and vendors.

  • Develop a technical plan and design to meet all client production requirements.

  • Work closely with production technicians as well as the Engineering team to

  • Negotiate rates with vendors and freelance crewmembers.

  • Schedule internal and external resources needed for the production, including crew, equipment, and facilities.

  • Determine and document all logistics pertaining to an assigned production.

  • Be present during productions to serve as client’s point person and ensure budget guidelines are met.

  • Ensure all vendor invoices are collected, approved, and posted in a timely manner.

    Problem-solving / Multi-tasking

  • Brainstorm ideas and provide solutions to enhance production value.

  • Manage multiple projects simultaneously without jeopardizing deadlines or outcomes.

  • Lead production crew during challenging situations and effectively communicate progress and next steps to clients at appropriate times.

    Production Support Management

  • Quality control of all production studio facilities and equipment, Remote and ENG production equipment, and production support services.

  • Develop and design technical solutions for client productions.

    Other

  • Back up the Director of Production when unavailable and, with any needed input, assist assigning jobs and tasks to the Production Managers, Technicians, and Editors.

  • Provide guidance and instruction on various technical production roles to other internal staff with the goal of obtaining a level of proficiency needed to best serve the client.

  • Stay current on technical abilities by continuing to practice and train on various technical production roles.

  • Execute various production position duties as needed.

    WHAT WE'RE LOOKING FOR

    Must-have skills & job qualifications:

  • 3-5 years of experience in video production, broadcast television, live events, or other similar field, including studio and remote productions, crewing, webcasting, and transmission.

  • Proficiency in standard live video production technical roles such as technical directing, camera and audio operation, encoding, and live streaming platforms.

  • Experience in creating and designing technical production solutions for both studio and field productions.

  • Work performance and cooperation that serves as a role model for all. Ability to maintain a positive attitude, even during pressure situations.

  • Ability to communicate challenging aspects of a production to clients while maintaining a high level of confidence and leadership.

  • Track record of being organized, detail-oriented, flexible, and working well in a team atmosphere, as well as having the capability to work well individually, is essential.

  • Strong work ethic, self-direction, self-motivation, patience, persistence, and the ability to get along with coworkers and customers.

  • Mature judgment to make sound decisions based on objective evidence, as well as customer and VideoLink needs.

  • Excellent oral and written communication skills, including necessary paper and/or computer documentation.

  • Self-motivated, organized, and resourceful with strong work ethic.

  • Able to work independently.

  • Attention to detail.

  • Superb customer service skills.

  • Strong leadership skills interacting with coworkers and vendors.

  • Ability to train others, and to learn from others.

  • This position requires you to function well under pressure, tight deadlines and maintain a great attitude!

    Nice-to-have skills & job qualifications:

  • College degree in video production or similar field.

  • Certificates related to video production, AV industry, and/or post-production.

    OTHER REQUIREMENTS:

  • Valid driver’s license and safe driving record.

  • Travel is required based on time and location of remote productions as well as meetings at VideoLink Bureaus and headquarters.

  • Proficiency with the Microsoft Office suite, PC and Mac computers, and basic IT knowledge.

    AREAS FOR GROWTH

  • Although this position does not require direct reporting, each individual project should be considered a team that you must lead and motivate.

  • Managing and mentoring and proactively looking for better ways to grow the department.

    WHY YOU’LL LIKE WORKING HERE

  • Medical benefits, including vision and dental.

  • PTO days (vacation, sick days, and personal days) and paid holidays.

  • Enjoyable and ever-changing company culture.

  • Training and professional development opportunities

    If your interest and skills match the needs of the position, please provide a cover letter and fill out the online application. Compensation commensurate with experience. Please state salary expectations in the application.

    VideoLink affirms in policy and in practice that all employment decisions will be based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation or any other factor protected by law.

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