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Sallie Mae Senior Manager, Campaign Analyst in Newton, Massachusetts

When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The Senior Manager, Campaign Analyst will work collaboratively with the Marketing Channel Team and the SLM Lead Generation team to ensure accuracy and maximization of all marketing activities. The individual represents the Analytics team, owning the relationships with both groups. The Senior Manager will lead or assist in all marketing tactics, most specifically in the overall understanding of Direct Marketing targeting and strategy via Email and Direct Mail, providing recommendations for budget decisions and process improvements. The individual will be expected to proactively identify new opportunities, tactics, and/or modifications to improve the current suite of activities. The individual will assist in creating the strategy and be responsible for reading results from the Prospect Direct Mail and Email campaigns. This person will be responsible for working with outside agencies to align on analytics for these tactics.

The individual will maximize SLM marketing lead potential and efficiency by partnering with the Lead Generation team to drive process changes and improvements. They are expected to oversee the research and analysis of all issues related to Prospect Email and Direct Mail lead generation and marketing campaigns. They are expected to have experience in marketing analytics. The individual must possess strong leadership skills and be able to work autonomously and effectively in a dynamic and changing work environment. Communication and prioritization skills are a must, as is the ability to present information, strategy, and recommendations clearly and succinctly internal teams and management.

What You'll Do

  • Analytic Support 30%

  • Develops business requirements for testing within Prospect Email and Direct Mail

  • Reads results of all campaigns by utilizing data from multiple SQL tables

  • Proactively produces insightful analytics to drive the business forward

  • Strategic Management 20%

  • Provides strategy recommendations for marketing

  • Becomes an expert that engages in multiple cross-functional projects and business conversations

  • Process Improvement 20%

  • Researches optimal methods to identify marketing populations most accurately

  • Acts as liaison between business and IT to ensure clear and accurate communication

  • Identifies opportunities in segmentation and strategy behind targeting

  • Ad-hoc Requests 20%

  • Serves as subject matter expert in all marketing targeting rules, campaigns, and definitions

  • Applies creativity in problem-solving

  • Helps respond to inquiries about specific targeted populations or opportunities

  • Self-Development 10%

  • Takes an active role in identifying potential new data sources and ways to analyze

  • Develops expert level knowledge of all data sources and business tactics

  • Presents information in a manner that is clear to the target audience

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

What You Have

Minimum Education, Skills and Experience Required

  • BS in Business, Finance, Economics, Marketing, or related field and/or equivalent experience

  • 5+ years of quantitative experience

  • 5+ years of experience on marketing analytics

  • 5+ years of experience utilizing SAS/SQL to produce data insights and performance analyses

  • Proficient in MS Office including Excel and PowerPoint

  • Demonstrated ability to create and maintain effective business area partnerships

  • Excellent oral and written communication skills with ability to articulate complex analytics

  • Ability to effectively manage multiple priorities in a time-sensitive environment

  • Excellent project management skills

  • Highly motivated, proactive, resourceful, with ability to work cross-functionally

  • Ability to accurately identify issues, implement resolutions, and escalate to management

Preferred Education, Skills and Experience

  • Master’s in Applied Statistics

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

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Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click here (https://https//www.eeoc.gov/employees-job-applicants) . EEO is the Law supplement (https://https//www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) . Click here (https://https//www.salliemae.com/legal/pay-transparency-policy/) to view the U.S. Pay Transparency Policy.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click https://https/www.eeoc.gov/employees-job-applicants. https://https/www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf. Click https://https/www.salliemae.com/legal/pay-transparency-policy/ to view the U.S. Pay Transparency Policy.

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