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PayPal Creative Editorial Content Lead in Newton, Massachusetts

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.


  • Design and implement a PR owned content strategy, identify and create new channels to share and amplify compelling content.

  • Produce reputation-enhancing content that is built upon strategic insights and deep analytics.

  • Engage with key cross-functional leaders to align communications initiatives with corporate objectives and specific strategic needs.

  • Lead creation and delivery of compelling, original, strategy-led executive-level content for external audiences and acting as a primary liaison to relevant executive leaders on behalf of the broader Corporate Affairs function.

  • Develop and deliver content plan to tell our company narrative, bringing products to market and showing not telling stories of our culture at PayPal.

  • Develop ideas that will work across all channels: Earned (traditional earned media), Owned (newsroom, web, collateral), Paid (primarily opt-in placements and influencers) and Shared (social media channels).

  • You will leverage all channels to define the content roadmap:

  • The content journey for the target audience

  • The content needed for every phase of the journey

  • The optimal channels for the content

  • The global applicability of the content

  • Look for and find ways to connect content to our PayPal Newsroom with announcements and company thought leadership.

  • Collaborate with the Corporate Social Media team on channel planning and content amplification.

  • Ensure strategy is effectively executed through agency partners and internal teams and resources

  • The successful candidate will need to take a brief, conceptualize an idea, work closely with an integrated team to develop an editorial idea, budget it and successfully demonstrate how it will work within a brand campaign.

  • You will also work closely with the PayPal Marketing teams on strategies and initiatives to ensure all of our work is aligned.

  • Foster and promote a culture of inclusion by way of a “best idea wins” mindset, championing creative thinking and input from stakeholders representing diverse backgrounds and perspectives.

  • Apply critical thinking to develop clear and motivating creative strategies from complex ideas, with a core focus on PayPal’s customers and the evolving future of financial services.

  • Analyze market trends, consumer needs and habits, as well as the competitive landscape to proactively propose best-in-class digital storytelling and reputational initiatives.

  • Ensure high stylistic standards are met, with an overall goal of continuously managing and raising the standard of excellence across the creative department.

Job Requirements

  • 10 years of related experience, with 7+ years of creative direction in agency or corporate setting

  • Stellar communication, presentation and project-management skills

  • Proven experience with concept development rooted in business objectives

  • Highly skilled with leading a team comprised of creative talent

  • Strong creative vision with an understanding of business objectives, brand development and multichannel marketing concepts

  • Consultative approach that is adept at leading through ambiguity

  • Soft skills that inspire creativity and enable the candidate to work well with different personality types — all while juggling various projects

  • Possess entrepreneurial spirit with a commitment to problem-solving and troubleshooting

  • Strong portfolio of previous work that displays an advanced ability to turn an idea into a visual piece communicating a specific message

  • Outstanding organization skills

  • Exemplary interpersonal and analytical abilities

  • Fresh thinking across all existing and emerging experiential platforms including: product launches, press events, social campaigns, PR stunts, online videos, and a wide variety of brand touch-points.

  • Proficiency in developing channel-agnostic ideas that travel, whether in social, paid and even earned.

  • Strong deck writing, dynamic presentation skills and knowledge of how to sell a great idea to a client or team.

  • Solutions that will have a business impact on clients as well as a cultural impact on consumers.

  • Ways to inspire, innovate, and harness collaborative thinking.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at