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International Data Group Research Manager, Infrastructure and Operations in Needham, Massachusetts

The Research Manager of Infrastructure and Operations will be a key member of IDC's world class Infrastructure and Operations (I&O) team, focusing on writing of unique, insightful, and relevant research topics spanning the I&O domain. Potential topics include both qualitative and quantitative research, involving a combination of in-depth and strategic perspectives. Some of these topics could include existing market share and forecast reports, and thought leadership in areas such as Cloud systems management, DevOps, event management, modern I&O practices (people, process, and technologies), automation, hybrid cloud, and the creation of new coverage areas for IT best practices in I&O disciplines.

This is a role that requires flexibility, collaboration, teamwork, and an intense desire to learn something new every day constantly extending and developing subject matter expertise. This role requires some coordination of research being conducted and delivered in other regions as well as strong ethics, a team-driven attitude, and flexibility to work with teammates and across internal groups.

The role also requires an in-depth understanding of three customer audiences including: Vendor teams (Executive suite, product management, product marketing, strategy), IT executives and their teams (I&O executives, SREs, cloud architects, infrastructure platform engineers, IT Directors, etc.) and the financial community, applying the candidate's knowledge to helping solve the business challenges each audience requires. The position demands telling the "story" of what it means to each client, providing in-depth analysis and actionable advice.

Why IDC?

IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC was recognized by the Institute of Industry Analyst Relations (IIAR) as the 2021 Analyst Firm of the Year for delivering critical, timely insights in coordinated efforts around the world, during a time when our customers faced unprecedented challenges.

Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! We are just getting started!

  • Writing of unique, insightful and relevant research topics spanning the I&O domain.

  • Help grow the I&O program through thought leadership, world class research execution and innovation, business development, inquiry support, and general business execution both independently and through sales relationships.

  • Take on consulting projects and client inquiry when appropriate.

  • Assure that the research, inquiry, and market influence requirements of the programs are met.

  • Support client inquiry related to research reports and topics pertinent to research across vendors, IT executives, and investment clients.

  • Coordinate and create the North American research agenda.

  • Contribute written research and thought leadership to consulting projects.

  • Provide business development and the identification of consulting projects, as well as execution of consulting projects. These projects range from webcasts, content marketing, and strategy sessions.

  • Bachelor's Degree required, higher degree preferred

  • At least 5+ years working within a vendor, IT organization, and/or leading research or consulting firm

  • Have a humble, hungry, and collaborative attitude with an advanced ability to focus on execution in a fast-paced environment

  • Experience in understanding the research needs of multiple types of clients

  • Ability to quickly synthesize data from various sources including interviews, surveys, secondary research and other IDC research

  • Strong business development skills and ability to communicate to clients what they need to drive their business growth objectives and your role in enabling that growth

  • Excellent speaking and communication skills

  • Excellent writing and analytical skills-timely/monthly execution of short 2 page releases up to 15 page documents

  • Must have a passion for learning, and being comfortable in a highly matrixed organization

  • Highly proficient with the use of MS Excel and PowerPoint

  • Ability to travel up to 20% domestically

  • Ability to commute to our Needham MA office headquarters or we will consider an approved remote location for a well qualified candidate

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Requests for reasonable accommodation based on disability or religion will be considered on an individual basis.

About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,200 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.

IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.

ID: 2021-2201

External Company Name: International Data Group, Inc.

External Company URL:

Street: 140 Kendrick St