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International Data Group Consulting Manager in Needham, Massachusetts

IDC is seeking a Consulting Manager to work in our Customs Solutions group reporting to the VP of Custom Solutions.

The successful Consulting Manager will be able to engage clients to understand requirements and develop compelling proposals to win and support delivery of custom market research projects to meet those needs. In this role, you will manage client communications and as part of a team facilitate on-time, high quality market research-based deliverables and customer experiences with an eye towards growing customer relationships and business over time.

The role will entail active management of day-to-day communications and engagement milestones with both external clients and internal stakeholders. The Consulting Manager will partner with IDC’s centers of excellence (Buyer Behavior, Custom Analytics, Content Marketing, etc.), IDC analysts, sales, and other groups such as outside contractors as appropriate to yield the highest value for our customers.

This role will offer growth opportunities in the form of more varied exposure to IDC’s custom solutions, deeper experience in specific market research methodologies, more autonomy in terms of business development (proposals and/or solution design), and client leadership.

Why IDC?

IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC was recognized by the Institute of Industry Relations (IIAR) as the 2020 Analyst Firm of the Year for delivering critical, timely insights in coordinated efforts around the world, during a time when our customers faced unprecedented challenges.

Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future!

This role will preferably be located in IDC's Needham, MA HQ or IDC Canada's Toronto office.

However, we will consider remote candidates in states and provinces where IDC is able to hire.

  • Operate with a client-centric orientation to maximize IDC value in terms of quality, timeliness, and customer experience.

  • Help scope and manage projects that satisfy client requirements and address project specifications and timelines as proposed.

  • Manage quality assurance in every stage of the engagement (proposals through to delivery), e.g., optimizing the look and feel of the final deliverables, proof-reading for accuracy, ensuring quality assurance on a dataset, etc.

  • Analyze quantitative datasets and/or survey data

  • Data interpretation and the ability to develop a data-driven story

  • Set and manage client expectations including:

  • Create and monitor workplans

  • Effective meeting management

  • Driving ongoing team communications (internal & external)

  • Managing project budgets and accounting related to engagements (revenue and expense recognition)

  • Manage competing priorities

  • Bachelor’s degree or equivalent experience required, Master’s or MBA a plus

  • 3-5 years of professional experience with a focus on client service and project management

  • Subject matter expertise and a working knowledge of the ITC market is advantageous

  • Understanding of market research and related methodologies (e.g. qualitative and quantitative research, market modeling, etc.)

  • Excellent communication skills with written and oral communications

  • Strong project management skills are essential. PMP certification a plus

  • Experienced in MS Office PowerPoint, Word, Excel, Outlook

  • Travel generally less than 20% (post COVID)

About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.

IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.

ID: 2021-2114

External Company Name: International Data Group, Inc.

External Company URL:

Street: 140 Kendrick St