The Container Store Designer/Sales Consultant In-Home in Natick, Massachusetts
STARTING AT $25/HR & $1,000 SIGN ON BONUS AVAILABLE
The In-Home Designer/Sales Consultant is an expert in custom space design with a vast knowledge of all storage and organization solutions and products sold at The Container Store. They work to establish a deep relationship with their customers and successfully manages projects from start to finish. The Designer and Sales Consultant works with customers primarily in their homes by appointment, as well as virtually or in-person, in-store when scheduled.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Manages and maintains multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up with consistent and concise communication to customers and others
Designs and sells complete, functional and aesthetically appealing solutions
Drives all services offered to further support the customer experience: In-Home Organizing, financing and loyalty.
Develops clientele through networking and referrals, as well as leads generated within the store and through the web
Plans and executes strategies for closing sales, following up with customers and meeting goals
Collaborates and communicates with the customer to design and present projects and customized plans in a clear and professional manner
Closes sales efficiently, builds repeat and referral business
Collaborates, partners and maintains consistent communication with the Custom Spaces Market Manager, Store Managers Leadership, and support center partners to seamlessly complete projects from inquiry to installation to achieve personal sales goals and other goals
As a brand ambassador, enthusiastically drives, motivates and supports all company initiatives by modeling and coaching professional and productive behaviors with store employees to achieve store and other goals
Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers, store employees and support center partners
Proficiently and consistently uses company tools and email
Adheres to The Container Store training, sales and follow-up best practices, processes and philosophies in all interactions
The Benefits of Working Here
Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:
Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera
Paid Time Off plus Holidays
401(k) plan & Company Match
Employee First Fund: providing grants to employees experiencing unforeseen emergencies
College degree preferred
2-5 years outside sales experience preferred
Successful track record in goal driven sales
Maintains professional appearance and wears required dress code when representing The Container Store
Knowledge and passion for following trends in the custom closets and retail industry.
Reliable transportation for travel to customers’ homes for scheduled appointments
Must have valid automobile insurance, pass appropriate state car inspection and sign vehicle inspection form
Strong computer skills: proficiency in Outlook, Word and knowledge of Excel and Salesforce or Customer Relations Management tools
Ability to work effectively and efficiently when outside the store based on the Company Telecommuting Policy
Ability to work in a constant state of alertness and a safe manner
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
Knowledge of industry business and passion for following trends in the industry
Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
Strong time management and organizational skills with the ability to successfully manage multiple projects at once
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
External Company Name: The Container Store Inc.
External Company URL: www.containerstore.com
Street: 1265 Worcester Road
Post End Date: 4/25/2023