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Waters Senior UX Designer in Milford, Massachusetts

Do you want to be part of a global digital transformation journey and help grow multi-million $$ digital and B2B eCommerce business?

Would you like to work on customer experience platforms including Adobe experience suite Hybris PIM and SAP Commerce Cloud and launch a brand new eCommerce site?

How about an opportunity to grow a digital organization and impact global business (operations in 30+ countries in Americas, EU and Asia, customers in 100+ countries)?

If yes, lets chat.

Reporting to the Senior Manager, Digital Experience, the Senior UX Designer will be responsible for producing delightful, impactful, and consistent user experiences on Waters digital platforms to drive deeper customer engagement.

The Sr. UX Designer will leverage modern digital platforms and best practices to deliver quality, accessible experiences to all users across our digital channels (web, mobile, social, etc). Work may include web page design, high and low fidelity prototyping, digital advertising creation, asset creation and management, digital content management, and front-end styling. This individual will collaborate with fellow designers, members of the digital operations team, global and local marketing teams, and the product management team. The Senior UX Designer will need to be a strong team player, work well under pressure, and committed to consistently producing high-quality work.

The ideal candidate will be an assertive, highly motivated individual with strong business acumen, who is comfortable with shifting priorities, and the demands of managing the nuances of a global eCommerce footprint.

  • Design brand-compliant assets that will perpetuate a consistent user experience across all digital touchpoints.

  • Design experiences based on UX artifacts such as experience maps and user flows.

  • Create low and high-fidelity prototypes.

  • Work closely with marketing operations and communications teams to execute marketing campaigns.

  • Develop templates and processes for efficient workflows.

  • Build web pages, emails, digital advertising, and interactive experiences to delight customers.

  • Be passionate about digital marketing and user experience, exploring new ideas, tools, and technologies.

  • Plan and execute user testing sessions with internal and external customers.

  • Utilize, develop and evolve our design system to drive consistency of UX across the organization.

  • BA/BS in Design (graphic design, interaction design, visual communication design or related field).

  • 5+ years of experience in a digital design role.

  • A portfolio of related work detailing work from prototype to developed product.

  • Fluent in design patterns and trends across digital platforms.

  • Experience developing and working within a design system.

  • Knowledge of the capabilities and limitations of HTML, CSS, Javascript and related technologies.

  • Knowledge of and experience implementing WCAG accessibility standards.

  • Proficiency with design and prototyping tools (UXPin a plus).

  • Experience working with a web content management and digital asset management system, ideally Adobe Experience Manager and/or Marketo.

  • Solid communication skills and with the ability to articulate design ideas and gain consensus.

  • Must be detail-oriented.

  • Ability to handle numerous activities, simultaneously, in a fast-paced environment.

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials and food sciences for 60 years. With approximately 7,000 employees worldwide, Waters operates directly in 31 countries, including 15 manufacturing facilities, and with products available in more than 100 countries.

Waters Corporation's businesses include Waters, TA Instruments, VICAM, ERA, and Nonlinear Dynamics.

Waters creates business advantages for laboratory-dependent organizations by delivering ultra performance liquid chromatography (UPLC), high-performance liquid chromatography (HPLC), chromatography columns and chemistry products, mass spectrometry systems, laboratory informatics solutions, and comprehensive service programs to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Diversity and inclusion are fundamental to our core values at Waters Corporation. Celebrating diversity is important to us. We thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

UX, User Experience, Experience Design

Company Name: Waters Division

External Company URL:

Street: 34 Maple Street