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Waters Global Service Product Manager in Milford, Massachusetts

Waters Global Services (WGS) Product Management has a highly visible opportunity to focus on positioning and marketing Waters Global Services that represent one-third of total global revenues for the enterprise. The Global Service Organization is looking for a Product Manager to make a significant impact to Waters' long term growth by leading the portfolio evolution, development and success of our service solutions.

The Global Services Product Manager will use their knowledge of our customers and markets to develop a strategy and roadmap for the continued development of our service and support entitlements. In this role, the individual will oversee product line development and commercialization for program strategy, operational readiness and on-going sales and service support for emerging and developing solutions including hardware, software and value added services as well as evolve the existing solutions.

A key focus for this role will be working with a cross functional team to generate programs that increase plan coverage and value added revenues.

  • Develop the short and long term roadmap for our continued portfolio development and deployment

  • Work across functions to set requirements for future portfolio development and the evolution of existing offerings

  • Conduct market and competitive analysis to define trends and evaluate new market opportunities

  • Work across functions to define and develop value proposition, pricing strategy, product messaging and positioning

  • Lead and manage product development life cycle

  • Lead and partner with regional sales, service and marketing teams to champion training and enablement

  • Work across functions to align demand generation activities with LC, MS, Chemistries and informatics

  • Establish, analyze, monitor and report regularly on the financial performance of the portfolio, sales trends and market pricing dynamics

  • Support marketing communications in development of collateral and content

  • The candidate will manage budget to support relevant marketing activities for the success of the portfolio

  • Minimum Bachelor's Degree in Life Science or appropriate experience in marketing science based

  • At least 5 years product management or solution marketing experience preferred.

  • Strong knowledge of the Waters Services and Support product portfolio with emphasis on Software Maintenance, Service Plans and related premium consultative

  • Proven track record of successfully creating, executing and assessing marketing programs in a matrixed organization preferred.

  • Possess a growth mindset to deliver key projects in a timely and committed

  • Excellent collaborative and networking skills with the ability to engage relevant team members and management in new

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

product manager, product roadmap, NPI, product lifecycle, product positioning

Company Name: Waters Division

External Company URL:

Street: 34 Maple Street

Key Words: product manager, product roadmap, NPI, product lifecycle, product positioning