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Waters General Manager, Clinical Business Americas in Milford, Massachusetts

With the growth in precision medicine, it is an exciting time for LC-MS in clinical diagnostics. For 10+ years, PCR-NGS techniques have been widely used for clinical diagnostics. Clinicians now want a real-time understanding of disease states, requiring a more complete picture of proteins, lipids, and steroids. LC-MS based assays are critical to provide this level of insight with their analytical specificity, sensitivity, and capacity to analyze simultaneously multiple analytes.

Our vision is for Waters to lead the continued broad-based adoption of LC-MS. Waters today has the leading LC-MS IVD portfolio. This will be accelerated by continued innovation including new pioneering LC-MS systems, improved ease of use, as well as novel commercial assays.

Reporting to the Vice President of Commercial, Global Clinical Business Unit, this position will join a passionate, agile team to develop innovative solutions to address high unmet needs and establish Waters as the leader in clinical LC-MS diagnostics markets. This position is based in Milford, Massachusetts with travel.

  • Responsible for the Clinical Business P&L for US, Canada and Latin Americas.

  • Responsible for delivering Annual Operating Plan (AOP), setting territory targets, and recommending incentive plans.

  • Lead Americas go-to-market strategy including sales, market segmentation, target and value proposition, marketing strategy and execution, and clinical customer service and application support.

  • Develop deep understanding of Americas clinical and forensic markets and key competitor strategies. Build strong institutional knowledge across the territories. Stay up-to-date on industry trends.

  • Build and develop a high performing clinical team, optimizing the organization structure to drive sustainable growth.

  • Lead the development of KOL strategy for Americas clinical business and maintain KOL relationships.

  • Establish Key Account Management process. Meet regularly with key customers and industry stakeholders. Partner with the field teams to capture VOC and determine customer needs in key markets.

  • Responsible for Americas channel strategy and channel management of clinical business.

  • Work closely with compliance and legal teams to ensure business compliance.


  • Minimum BS in Technology or Business field. MBA preferred.

  • 10+ years of experience in clinical diagnostics market

  • 5+ years in commercial P&L roles.

  • Ability to effectively influence at the executive level and within peer group

  • Strong leadership skills required

Key Skills:

  • Deep understanding of Waters’ products

  • Strategic mindset with strong execution focus

  • Change management advocate

  • Clear communicator

  • Strong interpersonal skills

  • Effective collaboration & networking skills


  • Must possess a valid driver’s license and credit card.

  • Travel both by ground and air carrier.

  • Travel 80-90% of the job.

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Company Name: Clinical Division

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