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Waters Director, Pharma Digital Transformation & Compliance Marketing in Milford, Massachusetts

Waters Corporation, a recognized world leader in analytical laboratory solutions, is committed to the success of its regulated customers within the Pharmaceutical domain. To accomplish this, Waters’ has a suite of compliance-ready informatics software products that customers trust and rely upon.

Waters Director, Pharma Digital Transformation and Compliance Marketing is responsible for leading a team which crafts a cohesive and compelling story across its portfolio of software and reinforces its value proposition as the world leader in compliant software.

Further, this leader will work cross-functionally to ensure that the voice of Waters’ pharmaceutical customers are represented in the development of future software offerings.

  • Creates a compelling story that captures each of Waters’ leading brands in informatics in a clear, unified way.

  • Collaborates with product teams on list of priority features for development.

  • Use interdisciplinary knowledge and work cooperatively with cross functional teams (informatics, instruments, chemistries, customer experience center, marketing, professional services) to map out short- and long-term development/design, implementation, and application of Waters informatics platforms to address Pharma customers’ needs

  • Gather knowledge of current customer informatics workflows, including data storage, retrieval, transformation, and process improvement, to optimize and design future state workflows from a user perspective and deliver functional requirements

  • Own responsibility for effective communication between staff, leadership, and stakeholders

  • Identify customer barriers to change and outline a migration strategy based on users’ unique situations and drive impact as well as solutions to system, application and workflow issues

  • Coach team members as they develop informatics competencies to form cohesive Informatics messaging across Pharma

  • Support best practice workflows and advocate for regulatory, quality, compliance and marketing initiatives

  • Minimum of a Bachelors in Chemistry, Biology, Computer Science or related discipline.

  • Advanced degree in business preferred.

  • 8 Years of experience leading a team of scientific marketers

  • Demonstrated expertise in pharmaceutical workflows and understanding of relevant lab informatics or information systems

  • Proven track record of success growing business in the pharmaceutical and life science domains

  • Ability to create a compelling marketing message and demonstrated storytelling

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Company Name: Waters Division

External Company URL:

Street: 34 Maple Street

Telecommute: Negotiable - Flexwise