Grifols Shared Services North America, Inc BGG Business Manager in medford, Massachusetts
For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.
Headquartered in Barcelona, Spain, Grifols has over 20.000 employees in 30 countries. Grifols’ three main divisions - Bioscience, Diagnostic and Hospital - develop, manufacture and market innovative products and services available in more than 100 countries.
A leader in transfusion medicine, the Diagnostic Division is a global business focused on providing innovative solutions to help ensure the safety of the blood and plasma supply, detect human diseases and monitor therapies. The division advances patient care with diagnostic solutions to improve disease detection and management, and simplify laboratory operations.
Manager of NA Blood Group Genotyping Business plays a key role in the Grifols NA Sales Organization with the full responsibility of Managing the NA Blood Group Genotyping Business for Laboratory Services and Kit Product sales. The role requires managerial competency, business acumen, market development, team leadership and achievement of subject matter expertise.
Primary Responsibilities for Role
Manage the growth of the BGG Laboratory Services and Products to achieve organizational revenue and market share goals.
Ownership of business and market development activities.
Lead strategic and tactical business plans to include management of current customers, new sales opportunities, competition, market environment, market insights, forecasting and planning.
Lead and execute efficient, quality customer sales and on boarding processes.
Follow legal, compliance and regulatory guidelines and practices.
Provide guidance and support for product management maintenance.
Provide leadership and subject matter expertise to external customers and partners.
Provide subject matter expertise to IH Sales, IDN Managers, National Accounts, and the Grifols organization to ensure success in achieving annual and long-term goals.
Develop and maintain “core” scientific, clinical and business knowledge of competitive services, products, technology and key elements of testing and hospital reimbursement.
Learn and effectively communicate value-based health care and its impact on various stakeholders.
Learn and understand how information technology interfaces with customers to support value-based health care.
Demonstrate and maintain competency of “core” knowledge related to immunohematology, transfusion medicine and relevant fields using company training, approved marketing tools and self-directed learning.
Represent Grifols products and services at key major tradeshow and conferences
Management of Customer Sales, Implementation and On-boarding
Overall execution of business and market development
Scheduling, participation and execution of customer business reviews
Providing elite customer satisfaction
Maintaining timely, accurate communication within the organization including Salesforce
Corporate training will be completed on time
Understand Laboratory Operations procedures and work collaboratively with the team to provide a superior customer experience
Forecasting, demand planning that impact Inventory Control & Management
Accurate and timely management of Travel and Expense budgets
Product management, Marketing, Product/Service investment and process support
Knowledge, Skills and Abilities
Proven ability to sell both services and products in both the current matrixed health care environment.
Proven history of successful sales with call points including; health care practioners, supply chain, laboratory managers, supply chain, hospital executives
Demonstrated ability to close new customers and effectively on board them to meet business goals and objectives.
Demonstrated leadership ability, results driven, assertive and customer focused.
Proven ability to manage without direct authority
Excellent organizational, record keeping, and time management skills required.
Proficient with Microsoft applications, Salesforce and Miller Heiman
Excellent analytical and troubleshooting skills.
Self-motivated and self-directed, with strong interpersonal and communication skills, and the ability to communicate technical information effectively.
Minimum requirement: Four-year bachelor’s degree
5 years of Sales, Business and/or Market Development in Molecular Diagnostics Laboratory Services and Products.
Experience in Oncology, Transfusion Medicine with a science degree or SBB certification preferred.
Experience in working in FDA and/or CLIA regulated environments preferred.
Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a Bachelor’s degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate’s degree with 6 years of experience, or a Master’s degree with 2 years of experience.
Position will be based in the field with up to 65% travel required. Candidate must have ability to travel outside assigned geographic area. As needed, will cover additional geographic regions to facilitate significant requirement to meet business and customer needs.
Work hours are flexible, not conforming to a standard 40-hour workweek. Overtime will be required.
Candidates will work from a home office.
Ability to lift to 50 lbs. as an essential function of the role (lifting of equipment for installation and preventative maintenance.)
Grifols is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, religion, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status or any other classification protected by applicable State/Federal laws.
Learn more about Grifols
Req ID: 132782
Type: Regular Full-Time
Job Category: Sales/Sales Operations
Grifols Shared Services North America, Inc
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