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Lumen Senior Lead Program Manager - Remote, Works From Home, or Broomfield, Colorado in Massachusetts

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Senior Lead Program Manager - Portfolio Management Value Realization and Governance -Senior Lead

Reporting to the Service Delivery PMO Director, the Portfolio Management Value Realization and Governance senior lead is responsible for Value Realization Office (VRO) and Governance activities of Service Delivery programs that have broad organizational impact focusing on business transformation. This includes programs related to driving operational excellence, improving customer and employee experiences, and enabling revenue growth.

The Main Responsibilities

  • Establish best-in-class Value Realization methodologies, standards, processes and tools to achieve optimal quality, consistency and value-added oversight of projects across the enterprise.

  • Ensure intake and project prioritization include well defined and measurable definition of KPIs, benefits, costs, scope and objectives.

  • Define Value Realization control and reporting strategy at portfolio and program level

  • Support project managers to prepare accurate capital budgets, operating expense budgets and forecasts

  • Contribute to strategic programs planning in alignment with larger organizational objectives

  • Contribute to IT release planning and prioritization

  • Establish project budget control guidelines and processes

  • Contribute to program monitoring and control processes

  • Effectively communicate Value Realization status and progress with key stakeholders

  • Ensure PMO governance adoption, raise awareness and promote PMO value proposition to Service Delivery teams

  • Promote a culture of program delivery excellence and continuous process improvement mindset

  • Support overall PMO team and activitites to maximize contribution to effectiveness and efficiency

What We Look For in a Candidate

Minimum Qualifications:

  • Strong Program/Project Management, PMO Governance and Value Realization experience, with bachelor’s degree or equivalent, and 8+ years related experience

  • Value Realization and Portfolio Management techniques experience

  • Experience with technologies and best practices across multiple platforms

  • Experience driving transformation and optimization across functional areas

  • Ability to work well under pressure and manage time effectively, in a constantly changing environment

  • Ability to establish and maintain working relationships with individuals at all levels

  • Ability to effectively communicate with executives

  • Ability to efficiently utilize MS Office Suite of Applications specially Word, Excel, Teams and PowerPoint

Preferred Qualifications:

  • Experience leading complex projects in the technology industry

  • Experience with the Agile Project Management and LEAN methodology

  • Completion of formal externally recognized project certification requirements (e.g. PMI, PMP)

  • PxQ modelling experience

  • Familiarity with P&L and basic accounting principles

  • Familiarity with BI solutions

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 243621

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.