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Seniorlink/Caregiver Homes Sales and Operations Executive in Massachusetts

Serving an integral role in the company’s growth strategy, the Senior Director will be responsible for managing the P&L and driving growth within an assigned region. Reporting to the Regional Vice President, this individual will lead the region’s growth strategy and partner cross-functionally to develop and implement solutions that support all lines of business including clinical operations, product development, sales and marketing. This individual will develop and drive annual and multi-year plans to achieve census and financial goals. In this externally facing role this person must possess a thorough understanding of fully integrated (Medicare and Medicaid) plans to help position Seniorlink for accelerated growth.

  • Collaborate with cross functional leadership to develop, implement and execute on strategic growth plans to meet/exceed census and financial targets

  • Develop and drive strategy to prospect, identify, qualify, quantify and prioritize all potential referral sources including MCOs, PACEs, SCOs, AAAs, ASAPs, hospitals.

  • Develop, foster and manage strong relationships with current and prospective referral sources

  • Collaborate with executive team and operations leadership to develop and drive processes and systems that support all lines of business; drive synergy between sales, marketing, public relations and operations

  • Serve as change agent to identify and drive operational efficiencies with a focus on scalable growth; oversight for program evaluation and continuous improvement

  • Promote a learning and growth culture through ongoing training, education, performance management and culture building

  • Represent Seniorlink on the national, state, city and industry association forums and boards; stay current on new and emerging market trends

  • Other projects and duties as assigned

  • Managed care and Medicaid/Medicare experience preferred

  • 10+ years of experience as a business development, sales and operations leader in home health care or other aging and disability services including Long-Term Services and Support (LTSS); Medicaid/Medicare experience preferred; Business degree or equivalent work experience

  • Working knowledge and understanding of LTSS / HCBS marketplace and associated state referral/payer sources and professional associations

  • Demonstrated ability to develop and foster a performance-driven culture of accountability

  • Proven ability to develop and execute on broad strategic, sales and operations plans and driving accountability through sales/marketing and operations teams

  • Strong leadership and communication skills with a track record of building high performing teams and driving innovation and change

  • Strong technical and communication skills

  • Ability to travel (usually by automobile) within assigned geographic area; valid driver’s license and automobile insurance is required


At Seniorlink, we’ve spent nearly twenty years helping risk-bearing entities deliver high-quality, person-centered care more efficiently with solutions that range from our intensive in-home care model, Caregiver Homes to our advanced care collaboration platform, Vela. Our success lies in streamlining how interdisciplinary care teams coordinate and provide care, with care collaboration solutions that foster greater engagement among family caregivers and patients, and better outcomes for patients and providers.

To learn more about Seniorlink, click here.

Seniorlink is an Equal Opportunity Employer.

ID: 2021-3201

External Company Name: Seniorlink, Inc.