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Cengage Learning Director, User Experience - REMOTE in Massachusetts

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What You'll Do Here:

Be Unstoppable. You'll hear that a lot at Cengage. We say that about our customers to cultivate unstoppable learners and to our employees to inspire highly-charged doers. You're an experienced User Experience Design Leader who's driven by creating educational technology that improves people's lives. You're passionate about creating research-backed, user-centered products and can build the process, culture, methods, tools, and metrics needed to deliver amazing experiences. You'll bring both the art of design and the science of human interaction to challenge the status quo and deliver an unparalleled learning experience.

Responsibilities

  • Lead and provide creative direction across a team of designers and engineers in product, visual, interaction, and service design skills, that communicates "big picture" thinking with systems thinking, design visioning and journey mapping

  • Collaborate on strategic design opportunities that drive product and business strategy

  • Create and drive successful quarterly UX team goals and metrics

  • Mentor, nurture and develop UX talent to empower the team to stay apprised of industry changes, constantly learn, and grow as individuals

  • Collaborate with product, engineering, UX research, and others to prototype and develop outstanding user experiences

  • Consistently evangelize User Experience and User Centered Design

Skills and Background:

  • You have 6+ years of experience leading and growing a design team.

  • You have 8-10 years experience creating compelling web applications, responsive or native apps, and ecommerce applications at an agency or in-house corporation.

  • You can evangelize the scale and value that design systems, tools, and processes provide to technology leaders.

  • You have built your design decisions on high-quality qualitative and quantitative research methodologies

  • You embody best-in-class user-centric design thinking, have unflagging curiosity and creative energy to achieve outstanding customer experiences

  • You have a passion for leading people and cultivating a creative environment that enables success through working together.

  • You have experience presenting to and positively influencing others, including designers, partners and senior management.

  • Excellent written and verbal communication skills, especially experienced with executive-level communications.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

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