Massachusetts Creative Jobs

MassHire Job Quest Logo

Job Information

Lumen Communications Specialist Seasonal - Work From Home (SUMMER 2021) in Massachusetts

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Communications Analyst assumes a writing-intensive role that requires good story-telling skills. Operating in a fast-paced, deadline-driven environment, the successful candidate will be adept at maneuvering through complex organizations, comfortable with working with individuals at all levels within an organization, and capable of translating complicated ideas and messages into relatable, human stories.

The Communications Analyst must be able to operate independently, show good judgement and discretion, and be comfortable with ambiguity and technology.

The Main Responsibilities

Reporting to the Director of Communications, the Communications Analyst will assume writing assignments, either assigned by the Director or developed through his or her own efforts. These assignments primarily involve:

  • Journalistic pieces designed for placement in the corporate newsroom under its Lumen Lede section. These stories will reinforce corporate messaging through human stories that involve customers, solutions, technology and employees.

  • Blog thought pieces by various senior leaders within Lumen

The Communications Analyst will also regularly coordinate with his/her colleagues within internal communications and social media to ensure the maximum reach and exposure of the content he/she has written.

What We Look For in a Candidate

  • Proficient writer who can generate content quickly

  • Experience writing in a journalistic setting, either in a professional newsroom, an academic program, or student activity (such as a school newspaper).

  • Familiar with public relations or corporate communications in an organizational setting

  • Familiar with the challenges of writing within an online environment (shorter content, use of subhead and bullets, content “chunking”, SEO, etc.)

  • Comfortable with technology environments

  • Understands story-telling principles

  • Can transform mundane topics into compelling content

  • A willingness to learn

What to Expect Next

Requisition #: 241092

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.