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TJX Senior IT Product Manager in Marlborough, Massachusetts

Senior IT Product Manager

Brand: TJX Companies


Marlborough, MA, US

Employment Type: Full-Time

Employment Status: Regular

Functional Area: IT

Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?

Posting Notes: Marlborough || MA

Product Manager II

Service Delivery Owner for Solution Delivery

What you’ll discover

  • Inclusive culture and career growth opportunities

  • Global IT Organization which collaborates across U.S., Canada, Europe and Australia, click here ( to learn more

  • Challenging, collaborative, and team-based environment

    What you’ll do

    We have an opening in our Infrastructure & Operations team for a Product Manager I to act as a Service Delivery Owner. 

    The SDO is the liaison between the Solution Delivery teams (Customers) and the I&O organization. The SDO is accountable for stakeholder management, estimation, communication, escalation during key phases of the lifecycle: prerelease design & estimation, engineering, new installations, deployments. In addition, the SDO facilities discussions where I&O activities will impact the Solution Delivery Team(s).

    You’ll be the champion of continued improvement and increased productivity.

    What you’ll need

    Our team is looking for people with a passion for building relationships, continuous improvement, intellectual curiosity and willingness to try new things to drive better solutions and get results.  We want people that are familiar with the challenges of developing and deploying software in our stores and selling environment.

    Minimum Qualifications

  • Bachelor's Degree in technology or information systems or equivalent work experience

  • Exceptional customer-facing skills and ability to manage customer expectations.

  • Comfort communicating and initiating engagement across all levels of the organization

  • Excellent verbal and written communication skills

  • Solid resource planning and problem-solving  skills (

  • Working knowledge in Agile Framework (SAFe) and agile values and mindset

  • Working knowledge of the software development lifecycle within both the SAFe Agile and Waterfall methodologies

  • Familiarity with DevSecOps methodologies, tools and capabilities

  • Working knowledge of Application tech stack & RDBMS

  • Displays an engineering mind-set and systems thinking while understanding the economic view.

  • Experience with portfolio and financial management

    Preferred Qualifications

  • Working familiarity with JIRA and Confluence

  • 3-5 years of design, development, testing and implementation experience

  • Familiarity with security concerns in enterprise software

  • Working knowledge of escalation procedures, incident management, and other disciplines related to service delivery

  • Understanding of application/hardware monitoring high-uptime, resilient systems

  • Working knowledge of SaaS and PaaS architectures and implementations

Come Discover Different at TJX. From opportunity and teamwork to growth, we think you’ll find that it’s so much more than a job. When you’re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it.

We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It’s our way of empowering you to make your career here.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Marlborough || MA