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Danaher Corporation Global Services Product Management Director (Remote Role) in Marlborough, Massachusetts

Be part of something altogether life-changing!

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What you’ll do

  • Leads a team of professional product managers to grow the Global Services business through strategic and field-effective product management initiatives

  • Effectively leads, develops, and nurtures a high performing team of professional product managers

  • Sets team priorities, KPIs and allocates resources to align with business objectives and annual plan

  • Identifies and solves complex customer and services sales challenges by designing, rolling out and winning with new services offerings

  • Drive a broad set of services offerings & solutions: hardware product services coverage plans (maintenance, support & upgrades), education (services and usage training products), networking services (IoT connectivity, networking, alarming systems), professional services (GMP (re-)qualifications & validaton, relocation…)

  • Partners with Strategic Marketing to assess market and customer environments and to discover unmet needs, buying cycles and personas. Identifies customers' scientific and economic needs, values, and desired benefits.

  • Partners with key customers to build awareness and identify future product needs.

  • Develops services strategy (serviceability, service sell-ability) and product positioning (including price setting) for Cytiva Hardware and Software NPD (New Product Development) programs & products. Work in partnership with product BUs including R&D teams

  • Ensures marketing plans & product management execution are optimized to grow orders, revenue share and profitability (including price getting) in the regions. Support field teams with training and consultancy

  • Maintain a permanent feedback look (including win/loss analysis) with the regions to optimize services product portfolio performance

  • Develops thought leadership and promotion strategy in support of demand creation and funnel acceleration activities

  • Creates assets (product articles and sales tools such as configurator or commercial metric reporting tools) to ensure that the commercial organization has the right tools to position and sell product / portfolio effectively

  • Provides commercial teams product knowledge in product use, differentiation, positioning, and pricing

  • Drive price strategy and execution for the Global Services business: competitive data collection, win/loss price drivers, smart price setting for spare parts (based on usage and type), value-based pricing for contracts and solutions, price attainment accountability (including operational reviews with the regions)

  • Drive commercial excellence processes and operations: funnel management, contract capture at point of Hardware sales, channel partners framework, commercial “bowler” performance charts

Who you are

  • Life Sciences Industry/Product acumen. Life Sciences degree a plus.

  • Minimum 15+ years' experience in marketing, product management or related field. MBA a plus.

  • Prior experience in a leadership role with direct reports

  • Proven history of developing and driving product strategies and tactics. Services product a plus.

  • Leadership skills to lead teams and shape/lead growth vision and marketing strategy

  • Excellent oral and written communications skills

  • Track record of successful cross-functional collaboration

  • Strong analytical and process skills

#LI-AP1

#LI-Remote

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.

Danaher Corporation and all Danaher Companies require all US and Puerto Rico employees to be vaccinated against COVID–19 as a condition of employment, subject to reasonable accommodation as required by law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.

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