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Candela Corporation Demand Planning Manager in Marlborough, Massachusetts

Demand Planning Manager

Requisition Number 2044

Location US - Marlborough, MA

State/Territory Massachusetts

The Demand Planning Manager will be the owner of the day-to-day activities of Candela’s Sales & Operations Planning (S&OP) process for Americas and EMEA regions. The S&OP process is focused on short term and long-term planning and decision-making optimizing customer service levels, operational costs, and revenue attainment. The Demand Planning Manager will be responsible for building on and improving Candela’s existing S&OP process to create a best-in-class S&OP process collaborating cross-functionally with Commercial, Finance, Demand/Supply Planning and Manufacturing.

The Demand Planning Manager is responsible for interfacing with all stakeholders, managing the regional demand forecasting process, performing analysis, and creating materials for update meetings. This process requires the individual to collaborate with all stakeholders to align production and demand plans at country and regional level and works with supply chain and distribution to ensure inventory is staged correctly to achieve sales goals. Aligning demand within the ability of the supply chain organization to respond and ensuring all stakeholders understand the revenue impact within each sales channel.

This role is structured as an individual contributor, however, will require substantial cross functional leadership and program leadership. Strong analytical capabilities and communication/presentation skills are necessary as this role will require regular interaction and discussion with senior leadership. The successful candidate will have demonstrated ability to lead cross functionally and able to help navigate sometimes competing priorities.


  • Lead the cross-functional monthly S&OP cadence to gather demand from the business stakeholders.

  • Design, analyze, and present KPI’s to key stakeholders. Help stakeholders develop plans to meet and exceed KPI targets.

  • Develop effective forecast models based on historical trends and new product launch plan

  • Ensure regional achievement of both revenue and inventory goals through successful S&OP process

  • Monitor and report on critical changes in sales forecasts, budgets, and business strategies.

  • Lead process for supply-demand balancing, in-quarter execution, constraints, allocations, and forward-looking projections

  • Drive monthly/quarterly enhancements to streamline process and improve demand forecast accuracy

  • Participate in business leadership teams and strategic and business planning by contributing an overall supply chain planning perspective.

  • Provide the long-term strategic approach to supply and demand planning to support business growth.


  • Experience leading a S&OP functional area (supply, demand and/or Finance)

  • Excellent written, verbal and presentation skills

  • Strong analytical, organizational, decision-making skills

  • Ability to interface with senior management and effectively represent global/functional positions in a high-pressure environment

  • Proven ability to build and maintain productive cross-functional relationships excellent communications and people skills

  • Leadership presence and the ability to lead a process in a highly matrixed environment

  • Capable of influencing and driving decisions through the S&OP process

  • 5+ years’ experience in Demand, Supply or Sales & Operations Planning

  • Bachelor’s degree required, master’s degree a plus

  • Experience with planning, analytical tools Ex: Excel, Word, Power point, and Oracle,

  • Power BI preferred